sales & Customer service
Etisal
Total years of experience :12 years, 7 Months
Greet and direct customer
• Provide accurate information (e.g. product feature, pricing, and
after-sales services)
• Answer customers’ questions about specific product/services
• Conduct price and feature comparison to facilitate purchasing
• Up-selling and cross-selling products
• Ensure racks are fully stocked
• Manage return of merchandise
• Inform customers about discounts and special offers
• Provide customers feedback to Store Manager
• Stay up-to-date with new product and services
Customer service and Sales (Metrobankcard corp,
Responsible with customer’s privacy
• Always asking customers of their updated information to make sure
that everything is okay with their account
• Offering loans and secondary card holder to those who are eligible
• Making sure to achieve and exceed the sales target every week and on
a monthly basis
• Requesting for credit limit
Melijo Atasin
Melitante
Summary:
Experienced and
certified Customer
Service and Retail
Sales Background.
Tagging lost card and requesting for replacement
• Activating and closing credit card
• Escalating any complaints to help resolve it faster
Customer service agent (Capital One credit card,
Handling customer’s calls and answering their inquiries
• Solving problems, and booking complaints. Assisting customer’s on
how to create an account online
• Helping them rest their password. Answering E-mails from clients if
need support.
Assist customer of the medicine needed
• Suggesting another brand of medicine if the one they need is not
available
• Give the right product to the right customer and right change
• Processing payment through POS
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