ميليسا لامادو

(Feb 1, 2020 - Present)


• Involved in the migration of Broadcom invoicing.
• Closely working hand and hand with for the transition of Ordering AR and AP processes, training, meetings, testing, set up, identifying and reporting errors and engaged with the resolution for successful Go-live.
• Created step by step process flow documentation.
• Validation of orders and work with the sales team and Order team for completion and resolution for correct feeding of data into ERP system Traverse.
• Validation and correction of Projects created for each order in Traverse, cost and profit amount for revenue recognition as well as the purchase order and material requisition for the supplier invoice creation.
• Creation of invoices on around timely manner and within SLA.
• Creation of customer accounts and another set up as well as the provide customer statement of accounts.
• Resolving issues and attending customer requests.
• Processing and Entering Supplier invoice in Traverse
• Performed reconciliation for AR and AP as needed.
• Produced management reports for team status weekly, monthly and as needed.
• Identify items for improvements and provide ideas for process effectiveness and efficiency.


(July 1, 2020 - Jan 30, 2021)

• Auditing and posting of Travel and Expense Employee’s Claims, Credit Card and Cash transactions for 4 company entities.( Misym SA, Miver, Misym Egytp, Misym UAE)
• Processing and posting of Accounts Receivable and Accounts Payable transactions.
• Allocation and posting receipts
• Posting Bank transaction/AP and Bank Reconciliation for 7 Bank accounts (AED, US, EUR) for 2 entities
• Processing intercompany recharges.
• Set up of AR customer account, AP vendor account, and GL account codes.
• Provide customer and vendor statement of account.
• Assist in Preparation of vat schedule for Vat filing.
• Intercompany Reconciliation.
• Assist in Month end reporting.
• Processing adhoc task such as yearly adjustment, any reconciliation etc.,

Assigned for 15 properties
Attending request for hold cheques and posting of hold cheque fees in TRAMPS.
Processing daily receipts allocation.
Processing bounced cheques in the system, posting of bounced cheques fees.
Processing and posting of supplier invoices, SEWA/DEWA and other charges, creation of voucher and processing of cheque payments.
Responsible for month-end reporting, such as income sheets, expense reports, bank Recons and any other bi-weekly reports or other adhocs report requested by the landlords or property managers.
Processing of Security Deposit Refund.
Reliever in Cashiering.
Scanning and filing of all documents.

Position: Team Lead, Accounts Receivable (Billing & Cash Application)

Job Description: Team lead Role

• Responsible for the Accounts Receivable (AR) function.
• Provide supervision, training and coaching to the AR team members.
• Ensure all invoicing are processed and sent to the clients on time.
• Lead in the resolution of client invoicing and client payment issues.
• Lead in providing any required reconciliations.
• Identify and Implement the necessary controls and process
Improvements.
• Plan, manage and document the transition of work to the AR team.
• Review and perform the month end close for AR, including for
accruals.
• Provide audit support as necessary.
• Provide weekly performance metric for the AR function.
• Responsible in meeting Individual team member performance.
• Responsible for team attendance and time tracker to be submitted to payroll team.
• Responsible in meeting team SLA’s, target and team performance.
• Responsible in coaching and counselling for every team member for their career path.
• Lead in implementing company’s policy and procedure.
• Handle 3 team member.

Job Description: Cash Application

• Migrated cash application processes from HK team, responsible for
creation of Desktop procedure and perform the process for all
entities. Ensure that cash application is performed daily.
• Posting of payment for 2 bank accounts and making sure all remittances are being manage.
• Manual creation of receipts document number in Oracle if there is a system failure
• Posting of payment receipt for trust and check account.
• Checking if payments received are indorsed to Legal in Proclaim system.
• Legal payments will be posted via journal receipts (manual journal entry) (100 -200 receipts average daily)
• Downloading of breakdown for card payments (100-300 receipts average daily). Then categorizing if payments (Tolls, Fuels, Direct/Credit hire etc., ). Post it via receipt loader in Oracle.
• Processing credit card refund.
• Processing of credit card refund, posting of legal payments via receipt upload in Oracle.




Position: Accounts Receivable Specialist (Billing Focus)

Job Description:

• Responsible in making sure the sales orders are imported in Navision
• Responsible in resolving failed imports and errors.
• Handles creation and posting sales orders.
• Handles creation of purchase orders for orders that has direct costs attributable to the production of the goods sold in a company (COGS)-this purchase orders will be captured by Accounts payable team.
• Handles creation of sales invoices based on customer billing
Instruction.
• Handles creation of credit notes and issuance of sales invoice.
• Responsible in sending invoices and credit notes as well as uploading of invoice to customer’s portal.
• Handles query resolving daily.
• Handles correction and re-issuance of invoice.
• Handles report as basis of metrics, volumes and timeliness
• Handles master data, set up of customer account in Navision system as well as updating the records.
• Maintain and update customer’s billing instructions file.
• Handles report requested by the Hongkong counterpart or ad hoc
reporting requests.
• Responsible to coordinate and making sure any technical issue in the system has resolved.
• Handles management of finance mailbox, to ensure all emails are
assigned to team members.
• Promoted as team leader.

Accounting System - Navision/ Oracle
Other system- Proclaim, Bpoint, Xero, TSD
US visa holder - B1

• Migrated processes for PH and US Account.
• Trained in US to migrate AR processes in Manila SSC.
• Documented processes trained and re- aligned based on Global Standard
Model designed by the company.
• Generating invoices and account statements and any other documentation
required.
• Maintaining accounts receivable files and records.
• Producing monthly financial and management reports such as Bad debt,
branch and unclaimed credits reporting and etc.,
• Investigating and resolving any irregularities or enquiries.
• Application of payments.
• Made follow ups for unknown and unapplied receipts.
• Collection of outstanding arrears from clients via phone and email and
updating FSCM collection module in SAP on a daily basis.
Forecasting cash collection and projecting bad debt on a monthly basis.
• Coordinates any issues with internal and external stakeholders.
• Account and payment investigation and reconciliations.
• Creating and managing disputes and updating FSCM Dispute Module in SAP on
a daily basis.
• Working closely with internal departments to review accounts to ensure
accounts are up to date, no queries pending etc.,
• Process debit/credit merger or offsetting of invoices and credit notes.
• Process refund request, validating and completing documentation and
• approvals
• Handles preparation of documentation for final demand and legalization.
• Handles process training activities for the new joiners and if mandated by the team lead or manager.
• Assist team leads and managers for other tasks.
• US and AU visa holder.

Accounting System - SAP System

Financial Accountant Job Description:
• Handling MEA account
• Migrated Fixed Asset Process

• Checking addition of asset set up on a daily basis - should be categorized properly and the depreciation-based percentage and start date of depreciation should be correct based on group policy.
• Monitoring Offline Fixed Asset Register
• Reconciliation between TB vs Fixed Asset Register

• Monitoring clearing account on monthly basis and asset booked on these accounts should be capitalize properly and timely
• Running system depreciation Run on a monthly basis
• Posting manual depreciation for some of the MEA countries
• Ensuring Book is agreed with the offline Depreciation table and Asset register
• Handling Asset capitalization for New Centre Opening

• Asset Disposal
• necessary adjusting entry related to Fixed asset
• Uploading Stat load in HFM
• Back up for Bank Reconciliation and Land lord invoicing
• Project Clean Up for Fixed Asset Process for postings prior to transition

• Handling Bank Reconciliation for Landlords account, DD account and posting related GL transactions

Accounting System - SUN system
HFM

Add-Ins

Account Receivable Associate Job Description:

• Handling UK account
• Process Credit Card Refund on a daily basis
• Query Resolver -Credit Card Related Issue on a daily basis
• Defence of chargeback on a daily basis
• Chargeback Reporting and Posting on Monthly basis
• Posting of Terminal Payments (CC)
• Gate Keeper

• Process Deposit Return request, for AP payment run and manual Payment for GL Team on a daily basis

• Process Credit (Credit Note & Overpayment) Refund request for AP payment run and manual Payment for GL Team
• Does adjusting entries related to Deposit Account GL28001, 10225, and 10200 (AR side)
• Process Deposit transfer on daily basis and closure of Business centre.

• Process Deposit offset on daily basis
• Handles Deposit Queries daily with 48 hours SLA
• Investigating Negative Deposit (correcting Journal Entries)
• Coordinating issues on Center team, with regards to deposit.
• Handling 999998 and 999999 accounts.
• Maintenance Offset
• Handles Statement of Client Account.

Accounting System - Oracle - PeopleSoft
Other System - Datacash (Credit Card Systen)