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Melissa  Gunatilaka, Human Resource Manager

Melissa Gunatilaka

Human Resource Manager·John Keells Holdings

United Arab Emirates

Master's degree, Master, Labour Relations & Human Resource Management Bachelors, Business & Management

Work experience

Total years of experience: 7 years, 1 months

Human Resource Manager

May 2023 - September 2024

John Keells Holdings

Colombo 1, Sri Lanka

May 2023 - September 2024

• Streamlined recruitment, onboarding, and offboarding processes to ensure a seamless experience for new and departing employees.

• Assessed current HR processes and proposed enhancements to improve operational efficiency.

• Developed competitive and cost-effective compensation packages aligned with organizational goals.

• Managed and enhanced performance management systems, encompassing goal-setting, performance reviews, corrective action plans, and disciplinary procedures.

• Formulated strategies to enhance employee retention by introducing new rewards programs and improving working conditions.

• Conducted in-depth analysis of data from surveys, focus groups, and other sources to pinpoint areas for improvement in HR practices.

Company industry:
Airlines

Assistant Manager - HR

May 2020 - April 2023

Cinnamon Hotels & Resorts

Colombo 2, Sri Lanka

May 2020 - April 2023

• Handled employee discipline and termination to address policy violations and compliance with local labour laws and other regulations.

• Guided managers on performance management.

• Monitored internal HR systems regularly to ensure they were up to date with changes in company policy or legislation.

• Evaluated employee performance reviews regularly to assess their progress against goals set by the company.

• Organized events such as team-building activities, workshops, and seminars to promote workplace morale.

• Identified operational weaknesses to improve or innovate people, programs, and processes.

• Handled sensitive employee and company information with the highest level of confidentiality and discretion.

Company industry:
Hospitality & Accomodation
Job role:
Human Resources and Recruitment

HR Assistant

January 2019 - March 2020

Standard Chartered Bank

Colombo 1, Sri Lanka

January 2019 - March 2020

Supported with talent acquisition and onboarding.
Part of the HR P-file digitization project.

Company industry:
Banking
Job role:
Human Resources and Recruitment

HR Assistant

August 2017 - December 2018

Prima Ceylon Pvt Ltd

Sri Jayewardenepura Kotte, Sri Lanka

August 2017 - December 2018

Responsible for employee engagement and employee surveys.
Supported the recruitment and performance management processes.

Company industry:
Industrial Production
Job role:
Human Resources and Recruitment

Education

University Of Colombo

December 2021

December 2021

Master's degree, Master, Labour Relations & Human Resource Management Bachelors, Business & Management

Sri Lanka

Northumbria University

June 2019

June 2019

Bachelor's degree, Social Welfare And Business Management

Sri Lanka

Skills

HR Policies
Expert
HR Policies
Expert
HRIS
Expert
HRIS
Expert
Employee Engagement
Expert
Employee Engagement
Expert
Performance Management
Expert
Performance Management
Expert
Recruitment
Expert
Recruitment
Expert
EMPLOYEE RETENTION
Expert
EMPLOYEE RETENTION
Expert
MANAGEMENT SYSTEMS
Expert
MANAGEMENT SYSTEMS
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
ONBOARDING
Expert
ONBOARDING
Expert
PERFORMANCE MANAGEMENT
Expert
PERFORMANCE MANAGEMENT
Expert
SURVEYS
Expert
SURVEYS
Expert
COMMUNICATIONS
Expert
COMMUNICATIONS
Expert
EMPLOYEE ENGAGEMENT
Expert
EMPLOYEE ENGAGEMENT
Expert
EMPLOYEE RELATIONS
Intermediate
EMPLOYEE RELATIONS
Intermediate

Languages

English
Native Speaker

Hobbies

  • Reading