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Melissa Suace, HUMAN RESOURCES OFFICER

Melissa Suace

HUMAN RESOURCES OFFICER·Rose Rayhaan by Rotana

United Arab Emirates

Bachelor's degree, Bachelor of Secondary Education (Mathematics)

Work experience

Total years of experience: 31 years, 10 months

HUMAN RESOURCES OFFICER

July 2013 - Present

Rose Rayhaan by Rotana

Dubai, United Arab Emirates

July 2013 - Present

• Conducting interviews to shortlisted candidates/ applicants.
• Preparing HR related reports
• Arranging events for the colleagues
• Presiding the LIFE/ FOOD committee meetings
• Preparing team meetings, annual party & special occasions gathering
• Drafting internal policies & procedures for colleagues
• Conducting orientation program for new colleagues
• Overseeing HR office operation/ administration

Company industry:
Hospitality & Accomodation
Job role:
Human Resources and Recruitment

EXECUTIVE SECRETARY

September 2009 - June 2013

Rose Rayhaan by Rotana

Dubai, United Arab Emirates

September 2009 - June 2013

• Arranging/preparing required documents and reports for the GM’s One on
One meeting
• Preparing the weekly update to be sent to AVP office
• Preparing the monthly update to be sent to AVP office
• Managing and arranging General Manager’s & Executive Assistant
Manager’s dairy, schedules and meetings
• Preparing and typing outgoing correspondences, memos and letters
• Transcribes and distributes morning meeting minutes
• Transcribes and distributes Department head meeting minutes
• Handling hotel main email, distributing to concern departments
• Receiving, handling and screening telephone calls for the General Manager

Company industry:
Hospitality & Accomodation
Job role:
Secretarial

EXECUTIVE SECRETARY

May 2009 - September 2009

Centro Barsha

United Arab Emirates

May 2009 - September 2009

• Managing and arranging General Manager’s dairy schedules and meetings
• Preparing and typing outgoing correspondences, memos and letters
• Transcribes and distributes morning meeting minutes
• Handling hotel main email, distributing to concern departments
• Handling and screening telephone calls for the General Manager
• Maintaining database of all the contacts for the General Manager
• Filing all incoming and outgoing correspondence
• Arranging and maintaining a filing system for Executive Office, especially
the opening documentation, legalities and requirements

Company industry:
Hospitality & Accomodation
Job role:
Secretarial

EXECUTIVE SECRETARY

April 2008 - March 2009

Rose Rotana

Dubai, United Arab Emirates

April 2008 - March 2009

• Managing and arranging General Manager’s dairy schedules and meetings
• Preparing and typing outgoing correspondences, memos and letters
• Transcribes and distributes morning meeting minutes
• Handling hotel main email, distributing to concern departments
• Handling and screening telephone calls for the General Manager
• Maintaining database of all the contacts for the General Manager
• Filing all incoming and outgoing correspondence
• Arranging and maintaining a filing system for Executive Office especially
the opening documentation, legalities and requirements
• Maintaining office supplies

Company industry:
Hospitality & Accomodation
Job role:
Secretarial

Engineering Secretary

July 2001 - April 2008

Al Bustan Rotana Hotel

Dubai, United Arab Emirates

July 2001 - April 2008

• Managing and arranging Chief Engineer’s diary, schedules and
meetings.
• Managing all engineering clerical and administrative works.
• Receiving and screening all internal and external phone calls.
• Keeping and arranging office files.
• Preparing (incoming/outgoing) memos and (incoming/outgoing) faxes.
• Transcribe minutes
• Coordinate, compile and update all guestrooms and other
department’s maintenance request
• Preparing monthly reports for Accounts

Company industry:
Hospitality & Accomodation
Job role:
Engineering

OUTLET CASHIER

September 1998 - July 2001

AL BUSTAN ROTANA HOTEL

Dubai, United Arab Emirates

September 1998 - July 2001

• Handling payments done in the restaurants/ outlets i.e. guest ledger,
cash & city ledger
• Attending to the guest inquiries (Recreation-Health Club)
• Making reports and cash count

Company industry:
Hospitality & Accomodation
Job role:
Accounting and Auditing

ADMINISTRATIVE ASSISTANT

January 1993 - January 1997

JOLLIBEE FAST FOOD

Philippines

January 1993 - January 1997

• Handling all paper works
• In-charged of giving floats to cashier’s
• Attending all money matters
• Giving the opening and closing reports to the Store Manager.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Administration

ENGINEERING SECRETARY

July 2001 -

he AL BUSTAN ROTANA HOTEL

United Arab Emirates

July 2001 -

Company industry:
Hospitality & Accomodation
Job role:
Secretarial

Education

West Visayas State University

March 1993

March 1993

Bachelor's degree, Bachelor of Secondary Education (Mathematics)

Philippines

Sta. Barbara National Comprehensive High School

January 1989

January 1989

High school or equivalent, Secondary Education

Philippines

Skills

Recruitment
Expert
Recruitment
Expert
Executive Secretary
Expert
Executive Secretary
Expert
Customer Service
Expert
Customer Service
Expert
Accounting
Expert
Accounting
Expert
HR Management
Expert
HR Management
Expert
CASHIER
Expert
CASHIER
Expert
DATABASE ADMINISTRATION
Expert
DATABASE ADMINISTRATION
Expert
DOCUMENTATION
Expert
DOCUMENTATION
Expert
DRAFTING
Expert
DRAFTING
Expert
EMAIL
Expert
EMAIL
Expert
MEETING FACILITATION
Expert
MEETING FACILITATION
Expert
MICROSOFT OFFICE
Expert
MICROSOFT OFFICE
Expert
MICROSOFT WORKS
Expert
MICROSOFT WORKS
Expert
Recruitment
Expert
Recruitment
Expert
Executive Secretary
Expert
Executive Secretary
Expert
Customer Service
Expert
Customer Service
Expert
Accounting
Expert
Accounting
Expert
HR Management
Expert
HR Management
Expert

Languages

English

Expert

Filipino

Expert