Melody Aquino, Telephone Operator/Encoder

Melody Aquino

Telephone Operator/Encoder

Rotana

Location
United Arab Emirates - Sharjah
Education
Bachelor's degree,
Experience
12 years, 3 Months

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Work Experience

Total years of experience :12 years, 3 Months

Telephone Operator/Encoder at Rotana
  • United Arab Emirates - Sharjah
  • December 2010 to November 2012

Receive all incoming calls and directs to proper lines/recipients.
Record guests requests and messages accordingly.
Encode all guests data in the system.
Print and file reports as per requirement.
Other duties assigned.

Personal Assistant at Embassy of Pakistan
  • United Arab Emirates - Abu Dhabi
  • January 2006 to June 2008

Receiving VIPs and other delegations visiting the ambassador.
Maintaining calendars and schedules for employer and family.
Keeping records of insurance, Inventories and other positions.
Organize employer for meetings and travels.
Keep confidential and sensitive information.
Other duties assigned.

Teacher/Coordinator at Saint Blaise School of Computronix College
  • Philippines
  • June 2004 to February 2005

Handle classes in both pre-elem. and elementary levels.
Focus on reading, writing and communication skills.
Conduct trainings for newly hired teachers in pre-elementary dept.
Conduct meetings/orientations for pre-school parents at the start of school year.
Resolve/Deal parents questions, complaints, and inquiries concerning their children’s welfare.
Evaluate instruction materials and assists teachers as they work to improve their instructional program.

Classroom Teacher/Officer-In-Charge at Aura Vista Montessori
  • Philippines
  • June 1997 to May 2004

Handle classes in both pre-elem. And elementary levels.
Establish good rapport with colleagues and clients.
Helped the school in improving standard with innovative ideas.
Conduct parents-Teachers Orientation at the beginning of school year.
Attend monthly regional meeting at Division Office for Private School.
Other duties that arises.

Education

Bachelor's degree,
  • at Don Mariano Marcos Memorial State University
  • January 1997

:

High school or equivalent,
  • at San Gabriel Academy, San Gabriel La Union
  • January 1993

courses: Passed Licensure Examination for Teachers

High school or equivalent,
  • at San Gabriel Central School, San Gabriel La Union
  • January 1989

: Elementary Education

Specialties & Skills

Writing
Active Learning
Coaching
Teamwork
Teaching
COACHING
COMMUNICATION SKILLS
CUSTOMER RELATIONS
INSTRUCTION

Languages

English
Expert
Tagalog
Expert

Training and Certifications

Teaching Strategies and Methodologies (Training)
Training Institute:
Leisure Coast Hotel, Phils
Date Attended:
January 2005
: Communicative Competence and Innovative Strategies in Teaching (Training)
Training Institute:
Computronix College, Dagupan City, Phils.
Date Attended:
January 2004