Customer Service Representative
Ooredoo - Starlink
Total des années d'expérience :12 years, 1 Mois
Roles & Responsibilities:
• Scanning of the Documents.
• Preparing checklist with necessary information.
• Releasing of documents to the customers
• Filing.
• Dispatching.
• Stamping.
• Endorsing the documents before releasing to the customers.
• Verifying Signatures.
• Preparing annexure & insurance letters.
• Archiving.
• Helping out customers with their queries.
• Following up with the RMs for necessary approvals.
• Was actively involved with counter duties for 1 month.
• Involved in team meetings.
Roles & Responsibilities:
• Planning of the project.
• Attend meetings about the project.
• Attending conference calls to discuss & get latest updates on the project.
• Application testing phase of the project.
• Preparing test cases about the project.
• Interacting with the staffs regarding the application testing & solving their queries and problems.
Roles & Responsibilities:
• Attending customer calls.
• Answering their queries.
• Keeping the customers updated with the latest information about the events.
• Collecting information of different companies in Qatar.
• Preparing database using the information taken.
• Explaining colleagues about the 16th Asian Games 2006 website.
Roles & Responsibilities:
• Data entry using Accountancy Software.
• Filing works.
• Preparing Vouchers.
• Preparing Invoices.
• Preparing over-time sheet of employees.