Assistant Store Manager
Al Tayer Group
مجموع سنوات الخبرة :23 years, 11 أشهر
1.Achieved excellent standards of customer service in the department by
directing and coaching the sales team, and leading by example on the
shop floor.
2.Resolved customer complaints effectively.
3.Ensured that company standards of grooming, presentation and
professional conduct set and maintained.
4.Motivated team members to achieve shared goals and acknowledge team
and individual successes.
5.Provided on the job training induction to new staffing order to integrate
them to the department team.
6.Successfully supported the Store Manager in development of the team
items to increase sales.
7.Monitored the stock of the department and inform the Manager of any
depleting stocks, stock loss to take corrective action.
8.Ensured the department is merchandised commercially and visually as
per the guidelines provided by Store Manager
9.Maintained high standards of housekeeping on the whole store.
1.Managed a team of five that established company policies, goals and standard
2.Extensive involvement managing client relationships at all levels.
3.Successfully managed and staffed not only business start-ups, but also periods of rapid, sustained corporate growth.
4.Compiled and edited comprehensive quality control reports.
5.Supervised stock and inventory management.
6.Managed and displayed departmental merchandise.
7.Handled customer request, queries and complaints with all confidents.
8.Review daily stock levels and inform Brand Manager of slow/ fast moving items to increase sales.
9.Arranged customer deliveries assuring convenience, punctuality and high standard customer service.
10.Skillfully handled customer returns and refunds, alterations, complaints, product holds and special orders
11.Managed documents for Inter branch transfers, goods receiving & requisition,
12.Damage reports, delivery notes and daily sales report.
13.On time follow- ups with customers and ware house.
1. Starts the operating system and monitors performance.
2. Operates peripheral devices
3. Examined and evaluated a variety of source documents in
order to determined appropriate data for coding as
required.
4. Adjusts the configuration of the operating system as
required by production and testing schedules.
5. Maintains logs of work processed.
6. Handled department documentation and switchboard.
8. Informs supervisor of problems. Takes initial corrective
action.
9. Guides and trains lower graded personnel.
10.Follows all prescribed safety procedures.
11.Performed any other tasks and computer repair jobs
assigned from time to time and assists in development of
revised and or new system applications.
12 Installed different operating systems, software and
hardware.
1. Information technology 2. Student Leader and Scholar fromm 1997-1999