Ict Officer/Engineer
Exclusive Solutions
مجموع سنوات الخبرة :9 years, 6 أشهر
To define the seminar
To describe roles and responsibilities
To have participants self-assess - individually and/or as a group
To have participants set participation goals - individually and or as a group.
Ensures the stable operation of the in-house computer network and all connected PCs and peripherals, including planning, developing, installing, configuring, maintaining, supporting, and optimizing all network hardware, software, and communication links.
Analysis and resolves end user hardware and software computer problems in a timely and accurate fashion, and provides end user training where required
Provide 1st and 2nd level user support
Local area networking
User Set up: domain, printer, e-mail connection
1st and 2nd level hardware support
Remote Desktop administration
1st and 2nd level hardware support
Business reports design and generation (Business Objects)
Troubleshooting and problem isolation
Help desk administration
courses: GCE Advanced Level (Zimsec): 2009 GCE Ordinary Level (Zimsec): 2006