Sales Associate
Gianfranco ferre
Total years of experience :7 years, 10 Months
1-Deliver excellent customer service that ensures ongoing sales and
high levels of customer satisfaction
2- Reset Sales Floor to Visual Standard at End of Sales Day.
3- Process Customer Transactions
4- Ensure availability of merchandise
5- Use company literature and available training resources to stay up to date on
product features.
1. Handle cash, credit or check transactions with customers
2. Scan goods and collect payments
3. Ensure pricing is correct
4. Issue change, receipts, refunds, or tickets.
5. Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
6. Make sales referrals, cross-sell products and introduce new ones.
7. Resolve customer complaints, guide them and provide relevant information.
8. Pleasantly deal with customers to ensure satisfaction
9- Maintain clean and tidy checkout areas
1-Deliver excellent customer service that ensures ongoing sales and
high levels of customer satisfaction
2- Reset Sales Floor to Visual Standard at End of Sales Day.
3- Process Customer Transactions
4- Ensure availability of merchandise
5- Use company literature and available training resources to stay up to date on
product features
Ensuring company policies are followed.
•Hiring, training and developing new employees.
•Resolving customer issues to their overall satisfaction..
•Ensuring product quality and availability..
•Organizing employee schedule..
•Maintaining stores to standards, including stocking and cleaning..
•Supporting store manager as needed.
•University: Cairo University