sales executive
Nissan
Total years of experience :16 years, 5 Months
working as a sales executive in cars field, my job starts from reserving the car to deliver it, it takes a long process from starting the deal to closing the deal to the financing process then checking the car and deliver it , it is very interesting job specially for cars fans
In Co-operation with other departments.
Inspect Several Types Of Data and Resolve the Problems.
Investigated and resolved customer complaints.
Operated cash register as and when necessary.
Attracts potential customers by answering product and service questions, suggesting information about other products and services.
Contributes to team effort by accomplishing related results as needed.
Answer participant questions, as well as question participants to obtain full understanding of what information is being requested.
investigating and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants.
meeting with other managers to discuss possible improvements to customer service.
Document in and out Office.
Handling Vacation Requests.
DHL Packeging and Recieving.
Organizing appointmnets.
Promote teamwork and call center success.
Using a range of office software, including email, spreadsheets and databases.
carrying out staff appraisals, managing performance and disciplining staff.
maintaining the condition of the office and arranging for necessary repairs.
delegating work to staff and managing their workload and output.
attending conferences and training.
Provide on the job and other training opportunities.
Liaise with other agencies, organizations and groups.
Assist the Markting Department for the Market Plan.
Handle customer Complains.
Opens customer accounts by recording account information.
Maintains financial accounts by processing customer adjustments.
Prepares product or service reports by collecting and analyzing customer information.
Maintains customer records by updating account information.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Opens customer accounts by recording account information.
Document all calls with regards to participant inquires accurately using Call Tracking System.
,I have studied law for 4 years,i succeeded with 80% from Alexandria university