Customer Service Department
Cairo
Total years of experience :2 years, 9 Months
Vodafone UK account 2014
Cairo, Egypt
Customer Service Department:
* Update and review all important information for each client on the company's automated system.
* Develop and maintain the relationships with current customers and potential customers as well.
* Answer customer's calls and apply proper actions to their accounts.
* Informs clients by explaining procedures; answering questions; providing information
* Accomplishes sales and organization mission by completing related results as needed.
Al Wadi General Trading Ltd. Co. 2014
RAK - UAE
Accounting and Finance department:
* Establish, maintain, and coordinate the implementation of accounting and accounting control procedures.
* Monitor and review accounting and related system reports for accuracy and completeness.
* Prepare and review budget, revenue, expense, invoices, and other accounting documents.
Administration department:
* Supervise the input and handling of financial data and reports for the company's automated financial systems.
* Recommend, develop and maintain financial data bases, computer software systems and manual filing systems.
* Prepare and review monthly reports for received and purchased quantities.
LINKdotNET 2013
Alexandria, Egypt.
Follow up Department:
* Develop and maintain the relationships with current customers and potential customers as well.
* Discover and handle concerns/problems from customers.
* Responsible of the billing and collection project (Retention project)
* Retain upset customers to meet the daily retention target.
* Update and review all important information for each client on the company's automated system.
Al-Jawaher Bulding Company 2010
RAK - UAE
Finance department:
* Review profit and loss statements and monthly closing and cost accounting reports.
* Reconcile bank statements.
* Review the input of the financial data recorded in the company's automated system.
Al Hamra Oil Company 2010
Alexandria - Egypt
Personnel and Work relations department:
* Analyze financial information to prepare entries to accounts, such as general ledger accounts.
* Review accounting and related system reports for accuracy and completeness.
* Prepare and review payroll entries.
Medical Accounting department:
* Compile and analyze prepared and recorded financial information such as entries to subsidiary accounts, and document business transactions.
* Review accounting and related system reports for accuracy and completeness.
* Prepare and review budget, revenue, expense, invoices, and other accounting documents.
* Interact with internal auditors in completing audits.
International Marine Services 2010
Alexandria - Egypt
Accounting Department:
* Monitor and review accounting and related system reports for accuracy and completeness.
* Prepare and review budget, revenue, expense, invoices, and other accounting documents.
* Prepares payments by verifying documentation, and requesting disbursements.
Logistics department:
* Analyse and review contracts, invoices and grants.
* Review data inputs for the company's automated systems.
* Assist with inventory management.