Customer Service Representative
The grooming company
مجموع سنوات الخبرة :7 years, 5 أشهر
• Manage large amount of inbound and outbound calls
• Assist with booking appointments and inform deals and promotions
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/ tools in the system
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
• Work with customer service manager to ensure proper customer service is being delivered
• Manage large amount of inbound and outbound calls
• Assist with booking appointments and inform deals and promotions
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/ tools in the system
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
• Work with customer service manager to ensure proper customer service is being delivered
• Manage large amount of inbound and outbound calls
• Assist with booking appointments and inform deals and promotions
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/ tools in the system
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
• Work with customer service manager to ensure proper customer service is being delivered
• Manage large amount of inbound and outbound calls
• Assist with booking appointments and inform deals and promotions
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/ tools in the system
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
• Work with customer service manager to ensure proper customer service is being delivered