TELEPHONE OPERATOR
MEDICLINIC CITY HOSPITAL
Total years of experience :12 years, 2 Months
Working as an Telephone Operator. Assisting patients as per the queries, Booking, rescheduling and cancelling the appointments. Promoting packages of the hospital. basically Customer service and preparing reports and emailing. Giving the details of the complete information of the hospital as when the patient calls. Also handle face to face patients and billing
Tally, - Tally Academy. Data Entry, Purchase and sales report, journals, balance sheets and profit and loss account.
Diploma in Personal Secretarial Course, The Career College, Bangalore. Complete Front office and customer service training.