Meriam Juyad

Managed incoming and outgoing international telephone calls and directed to the respective department.
• Performed general administrative duties including HR functions thru CRM.
• Monitors office and pantry supplies, invoices, bill of lading and certificate of origins.
• Handling front desk related duties and responsibilities.
• Assist Purchase executive for management signatories for purchase request and purchase orders.
• Preparing attendance report to the Chairman on a daily basis for all branches.
• Assist General Manager and HR Manager.
• Monitors of Marketing Materials and report to Marketing Manager.
• Raised Purchase request thru Focus system and received incoming deliveries.

Preparing weekly and monthly (and when necessary) MIS and Sales Reports.
• Generating monthly and quarterly sales presentations and analysis.
• Overseeing the activities and weekly performances of the sales team.

Attending Visitors or walk in customers in a polite manner.
• Coordination and implementation of office procedures.
• Answering incoming telephone calls and transfer to respective department.
• Sending office related emails & setting meeting appointments.
• Arranging and sending documents to the branch thru courier.
• Reading and responding email in behalf of the MD and GM.
• Creating agendas and taking minutes of the meeting.
• Preparing quotations, finalizing contracts & preparing client proposal thru power point.
• Checking and monitoring staff attendance.
• Preparing employment offers, contract and updating HR files.
• Checking and finalizing branch staff salary reports.
• Checking staff leave and final settlement.
• Receiving cash & credit sales from the sales man & customers.
• Preparing sales analysis report per branch.
• Preparing auto claims report per branch.
• Assisting the accountant such as checking invoices and entering in the system.
• Finalizing policy booklets for new policies and for printing.
• Handling petty cash in the absence of accountant.
• Inventory of the warranty policies.

Pricing, ordering and preparing templates for the new items.
• Building store policies and procedure.
• Sending emails and attending incoming calls.
• Training new cashiers with company SOP and POS system application.
• Preparing cash floats to the cashiers.
• Supervise and monitor cashiers on duty like void items and other supervisory tasks.
• Attending customer refund items or exchange and other queries.
• Counting cash & credit card remittances of the cashier.
• Prepares cash deposit to the bank.
• Preparing for daily, weekly, and monthly reconciliation report.
• Trouble shoot in the POS machine and bank-swiping machine.

Manage cash within the store according to corporate procedures and standards.
• Maintains cash register floats and ensures regular cashing up.
• Secures cash in safe and maintain banking collection schedule.
• Monitors POS system errors, troubleshoots POS, K-net and Tele card machine problems.
• Prepares and sending emails the daily, weekly and monthly sales analysis reports.
• Assist customer queries and credit card complaints.
• Do void and cancel POS transactions.

Responsible for the direct supervision of the cashier’s on-duty at the checkout counters.
• Reviews the shortage/overage of the cashiering personnel and ensures that immediate corrective
action is performed.
• Responsible for proper scheduling of cashiers and baggers.
• Performs the end of day closing procedure for Point-of-Sale (POS) terminals to determine cashier
accountability
• Over-all in-charge of the Cashiering department and directly reporting to the store manager.
• Cashier scheduling and sending emails.
• Handling queries and complaints.
• Conducting weekly inventory of cigarettes and imported liquors.
• Responsible for the cleanliness and orderliness of the POS counter.
• Monitor the customer queue in the counter checking item price tags.

Responsible for void or cancel transactions in the POS.
• Provides immediate feedback and action during POS machine trouble, breakdown and unavailability
of back lines.
• Monitor and check reports on all checkout problems; POS, Price Discrepancies, product inventory
and Items not found.
• Provides cashier cash fund and prepare cashiering related reports.