Beauty Advisor
Habchi & Chalhoub
Total years of experience :18 years, 3 Months
• Set and achieve personal sales goals while supporting the goals of the team.
• Greet customers in a timely professional and engaging manner.
• initiate service consultations by asking open-ended questions to learn the customer’s preferences and needs.
• Provide honest and confident feedback to customers regarding products.
• Build lasting relationships with customers by contacting them to follow up on purchases suggest new products and invite them to upcoming events
• Consistently seek trend and product knowledge to act as an expert for customers
• Responsible for sales and customer service issues.
• Participate in stock management and control
• Assist shoppers locate the products and goods they desire
• Perform cash processing and card payments
• Stock shelves with goods
• Answer queries from shoppers
• Guide and give advice to customers on product selection
• Deal with customer refunds
• Work within established guidelines with brands
• Attach price tags to merchandise
• Look out for shoplifters; responsible for security within the store as well as watching out for fraudulent credit cards etc.
• Receive and store stock.
• Ensuring that all customers receive excellent service through direct salesmanship, and prompt and courteous service.
• Assisting customers with questions, needs and purchases.
• Attending weekly sales meetings.
• Cultivating successful relationships with customers.
• Completing each transaction in a quick and efficient manner.
• Greeting each customer that comes into the store in a warm manner.
• Identifying customer requirements.
• Preparing merchandise for display.
• Assisting customers with purchase decisions.
• Assisting in physical inventory counts.
• Implementing all visual merchandising standards.
• Setting up merchandise on the sales floor.
• Making sure that customers receive receipts on all purchases.
• Helping customers try on or fit merchandise.
• Watching out for loss prevention through leakage and theft.
• Providing excellent shopping environment to customers and generating maximum business results.
• Developing and sustaining friendly relationships with customers
• Guiding and recommending clothes to customers matching with their personality.
• Keeping store organized and clean and monitoring changing rooms
• Handling cash and credit card payments