مرفت إبراهيم, School Administrator

مرفت إبراهيم

School Administrator

Doha Academy

البلد
قطر - الدوحة
التعليم
بكالوريوس, Bachelor of Commerce & Business Admin. / Foreign Trade
الخبرات
17 years, 8 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :17 years, 8 أشهر

School Administrator في Doha Academy
  • قطر - الدوحة
  • أشغل هذه الوظيفة منذ أغسطس 2016

o Oversee daily activities going on in the school
o Interact with students and teachers on a regular basis
o Visit classrooms and determined staff's teaching abilities
o Walk through the school and inspect if there is any problems or unusual issues.
o Monitor progress of students and school
o Motivate students and teachers in achieving excellence in education
o Prepare reports on staff and students' performance

Marketing Cooredinator في Zepter
  • مصر - القاهرة
  • مايو 2010 إلى أبريل 2014

Organizing the presentation for the new potentials in the Demo day.
 Collecting Marketing & Prospected customers’ database.
 Managing the contents for the social media.
 Participating in exhibition for product marketing.

Customer Service Rep. في Vodafone
  • مصر
  • أبريل 2006 إلى مايو 2007

 Receiving and clarifying customer’s inquiries.
 Solving customers’ problems by implementing the company policies and procedures.
 Reporting major problems & conflicts.
 Marketing the new services & products.
 Contributing with the company teams to develop the entire system.

Customer Service Rep في Unionaire (Call Center)
  • مصر
  • فبراير 2004 إلى مارس 2006

Following-up the work orders for each client to ensure the client’s satisfaction of machine installation, timing & quality.
 Solving customers’ problems by coordinating with the Maintenance & Engineering Department.
 Reporting major problems & complains.
 Following - up the installation team for the best client’s satisfaction.
 Using special software for tracking the work orders & reported problems.

Executive Secretary في El Sewedy (Arab Cables
  • مصر - القاهرة
  • يونيو 2002 إلى يناير 2004

 Organizing the Marketing Department weekly meeting.
 Following up the new tenders & briefing them to the Sales Manager.
 Preparing power point presentations for the Marketing Executives.
 Preparing the sales offers, proposals & quotations.
 Preparing contracts & other legal documents.
 Organizing the necessary marketing tools for the sales and marketing teams.
 Daily internet searching & collecting data for marketing researches.
 Controlling sales team attending sheets

Team Leader في Citibank
  • مصر - القاهرة
  • يوليو 2001 إلى يونيو 2002

Managed the credit card team.
 Developed and grew the credit card business plan and execute sales tactics and strategies.
 Sourced out companies and developed strong business relationship with them for being its first point of contact.
 Achieved monthly targets.
 Ensured top performance and optimum productivity of the team of Sales Representatives (DSR) through coaching, training, and leading.

الخلفية التعليمية

بكالوريوس, Bachelor of Commerce & Business Admin. / Foreign Trade
  • في Helwan university
  • مايو 2001

Business Administration- Economics- Marketing.

Specialties & Skills

Installation
Administration
Economics
Maintenance Engineering
Computer & Internet
Power Point, Excel

اللغات

الانجليزية
متمرّس
العربية
متمرّس
الهولندية
مبتدئ