IT Manager / Business Development Manager
Divas Global Catering
Total years of experience :12 years, 3 Months
in charge of human resource information system development and management, including training and supervision of company staff to use the HR application and change management.
Head of IT Department and ERP Administration.
Along with Development of company operation workflows and communication system.
office 365 administration and development with SharePoint integration and team websites.
ERP system project implementation.
Completing a full cycle of SAP SF and ERP
Recruiting and Onboarding / Performance appraisal
Developing and contribute in SAP ESS/MSS
Planning and Contribution in SAP HRM Implementation
Deliver HCM System Related Training/ UAT
In Addition to Microsoft & CompTIA Professional Training
Including Excel Expert VBA, PP, MS Project Professional, AutoCAD,
A+.
IT Learning Leader Planning and Creation
Training and Employee Database Management
Employee Training Schedule Planning and creation
Employee PA/KPI’s Data processing
Abroad Training Forms Creation
delivering Microsoft product training and CompTIA training to multi sectors, local and abroad.
Technical support with clients end.
Troubleshooting and Debugging of products under development.
Testing the products pre/post publishing process by creating scenarios and testing cases.
Attend to customers’ queries and provide appropriate solutions.
Work with the development team in providing feedbacks and studies on the products and users best practices.
Testing other competitor software’s and provides feedback and recommendations for the R&D team.
Installing and configuring computer hardware operating systems and applications for employees
talking staff/clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;
troubleshooting system and network problems and diagnosing and solving hardware/software faults;
replacing parts as required;
IT solutions expert.
