Customer Service Representative
Riyad Bank
مجموع سنوات الخبرة :9 years, 3 أشهر
-Attracts potential customers by answering product and service questions; suggesting information about other products and services.
-Opens customer accounts by recording account information.
-Maintains customer records by updating account information.
-Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
-Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed.
-Managing incoming calls and customer service inquiries.
-Generating sales leads that develop into new customers.
-Identifying and assessing customers’ needs to achieve satisfaction.
English language
A geographic information system (GIS) is a system designed to capture, store, manipulate, analyze, manage, and present spatial or geographic data. The acronym GIS is sometimes used for geographic information science (GIScience) to refer to the academic discipline that studies geographic information systems and is a large domain within the broader academic discipline of geoinformatics.What goes beyond a GIS is a spatial data infrastructure, a concept that has no such restrictive boundaries.