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Meshal Alhusayni, Customer Service Representative

Meshal Alhusayni

Customer Service Representative·Tabby

Saudi Arabia

Diploma, Aircraft Maintenance Engineering - EASA B1 (Mechanical)

Work experience

Total years of experience: 0 years, 6 months

Customer Service Representative

April 2026 - Present

Tabby

Riyadh, Saudi Arabia

April 2026 - Present

Provided multi-channel customer support using calls, email, live chat, and CRM systems.
Demonstrated attention to detail and problem-solving in a fast-paced environment.
Ranked 2nd in the onboarding batch and quickly adapted to new systems.

Company industry:
Financial Services

Aircraft Maintenance Technician - OJT

October 2025 - December 2025

saudia Technic

Riyadh, Saudi Arabia

October 2025 - December 2025

Maintenance
Completed 312 hours of OJT, including 178 hours with Saudia Technic on B777, B787,
A330, A321, and A320 aircraft.
Gained additional hands-on training on Cessna 172, PC-9, CASA 235, and Bell UH-1
aircraft.
Assisted licensed engineers with line maintenance and inspections in accordance with
approved maintenance procedures.

Company industry:
Airlines

Education

international Aviation Technical College

January 2026

January 2026

Diploma, Aircraft Maintenance Engineering - EASA B1 (Mechanical)

Saudi Arabia

GPA (point): 4.60 out of 5

GPA (point): 4.60 out of 5

I hold a Diploma in Aircraft Maintenance Engineering (EASA B1 – Mechanical) with GPA: 4.6/5.0 My background has provided me with a solid foundation in aircraft maintenance practices, safety standards, technical documentation, and working within regulated maintenance environments.

Skills

AIRCRAFT MAINTENANCE

Intermediate

AIRCRAFT ANALYSIS

Intermediate

CELL CULTURES

Intermediate

COMPLEX PROBLEM SOLVING

Intermediate

CUSTOMER SERVICE

Intermediate

DETAIL ORIENTED

Intermediate

INTERPERSONAL COMMUNICATIONS

Intermediate

MAINTENANCE ENGINEERING

Intermediate

MULTI CHANNEL MARKETING

Intermediate

REPAIRING MANUAL MECHANICAL

Intermediate

COMMUNICATIONS

Intermediate

CRITICAL READING

Intermediate

CUSTOMER RELATIONSHIP MANAGEMENT

Intermediate

FEDERAL AVIATION ADMINISTRATION

Intermediate

MICROSOFT EXCEL

Intermediate

NETWORK TROUBLESHOOTING

Intermediate

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Certifications
On-the-Job Training (OJT)
Remote Pilot Certificate for Open Category (UAS) Microsoft Excel
On-the-Job Training (OJT)