مشعل الراجح, IT Manager

مشعل الراجح

IT Manager

الشركة السعودية للصناعات الجلدية

البلد
المملكة العربية السعودية
التعليم
بكالوريوس, Information Technology
الخبرات
9 years, 4 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :9 years, 4 أشهر

IT Manager في الشركة السعودية للصناعات الجلدية
  • المملكة العربية السعودية - الدمام
  • أشغل هذه الوظيفة منذ يناير 2021

1. Developing and implementing IT policy and best practice guides for the organization as per management objectives.
2. Maintain a smototh fluent IT and ERP systems in branches and showrooms.
3. Overseeing and determining timeframes for major IT projects.
4. Managing and reporting on allocation of IT budget.
5. Prepare cost benefits analysis reports when upgrades are necessary, continuously analyzing vendors to ensure they offer the best possible service and value for company needs.
6. Identifying and acting on opportunities to improve and update software and systems.
7. Training employees on both software and hardware, troubleshoot, and provide technical support when needed.
8. Monitoring daily operations, including server hardware, software, ERP, and operating systems.
9. Manage IT staff to execute desired objective of IT .
10. Evaluating technology risks to develop a network disaster recovery plan and backup procedures.
11. Remaining up to date with advances in technology and industry best practices.
12. Researches and implements technological strategic solutions.
13. coordinate with ORION team to ensure a proper smooth run of system including all improvement, upgrades, problem solving.
14. Maintain and ensure a proper operation of CCTV system and hardware and follow up AMC.
15. Help making Back-ups for software for major factory production machines.
16. Maintain a record and smooth operations of all company computers / laptops / printers / scanner / copy machines.
17. Help in other related jobs like phone system, email set up in company devices, buying software, etc.
18. Any other related IT jobs might be assigned by General Manager.

IT Supervisor في الشركة السعودية للصناعات الجلدية
  • المملكة العربية السعودية - الخبر
  • نوفمبر 2018 إلى يناير 2022

1.General
* Monitoring and maintaining computer systems and networks
* Providing technical support across the company in person or over the phone
* Repairing and replacing equipment as necessary
* Updating servers
* Evaluate proposals to identify potential problem areas and make the appropriate recommendations
* Installing and configuring computer hardware, software, networks, printers and train employees to use
* Perform any task required to support company goals
*Adobe Team Administration
* Website Administration: Add, update, and delete the content as needed.

2.Orion (ERP)Administration:
* Set up accounts, manage rights, privilege and deal with password issues
* Monitor performance and maintain systems according to requirements
* Oversee system upgrades with new releases and models weekly
* pack up database Weekly, and Monthly
* communicate with a variety of interdisciplinary teams and users to solve their system problem

3.Email Administration( office 365):
* User account management including add, update and delete
* Fix email issues
* Checking the activity reports
* Give each user memory space as need it for his email
* Handling email related data security concerns, including phishing scams, malware attachments

Achievements;
* Obtain Armco cybersecurity certificate.
* Shafting emails from pop3 to office 365.
* Moving antivirus software from the server to the cloud.
* Install firewall and VPN to protect the internal network.
* Changing backup the data from External Hard Drive to OneDrive.
* Redesing and lableing the server room.

Property marketing في Rataj Marketing and Project Management
  • المملكة العربية السعودية - الخبر
  • أبريل 2011 إلى سبتمبر 2011

Responsibilities:
* Providing guidance and assisting buyers in marketing and purchasing property for the right price under the best terms
* Determining clients’ needs and financial abilities to propose solutions that suit them
* Performing comparative market analysis to estimate properties’ value

Call Center Agent في MOBILY
  • المملكة العربية السعودية - الدمام
  • يناير 2009 إلى نوفمبر 2010

Responsibilities:
* Obtains client information by answering telephone calls.
* Informs clients by explaining procedures; answering questions; providing information.
* Updates job knowledge by studying new product descriptions.

Purchase Officer في Arabian food Supplies Alkhobar
  • المملكة العربية السعودية - الخبر
  • يونيو 2008 إلى يناير 2009

Responsibilities:
*Find the highest quality goods possible by reading reviews and performing extensive research.
*Study current inventory levels and determine what is needed.
*Identify domestic suppliers and vendors.
*Keep abreast of changes affecting both the supply of and demand for, needed products and materials.
*Consider price, quality, availability, and reliability, when choosing suppliers and merchandise.
*Place orders and ensure the product is shipped according to deadlines.

Receptionist في Mövenpick Hotel Alkhobar
  • المملكة العربية السعودية - الخبر
  • سبتمبر 2007 إلى يونيو 2008

Responsibilities:
* Greet hotel guests; answer any questions or concerns
* Provide an outstanding guest experience
* Maintain an orderly front desk
* Operate computer programs and multi-line phone systems
* Maintain guest records and book reservations
* Complete basic cashier and bookkeeping responsibilities
* Contact necessary staff to solve problems when challenges arise, ensuring guest comfort

الخلفية التعليمية

بكالوريوس, Information Technology
  • في University of South Alabama
  • مايو 2018

I studied Information technology with concentration CIS Web. While I was a student at the University of South Alabama, I acquired PHP, HTML, CSS, MySQL, visual basic and many skills. I believe that with these skills, I can help the company meet its goals and objectives. I enjoy learning and taking on challenging tasks. The more I practice, the quicker I become. My motto is, ‘Continue to push yourself, no matter what challenges you face’. The most important thing is to keep going. It is important to be successful, but it is more important to be ready to succeed.

Specialties & Skills

HTML + CSS
Information Technology
Programming
typing in keyboard Arabic and English
strategic planning
Web Development
Adobe Illustrator
Adobe Audition
Dreamweaver
Animation
Project Management
Database Design
Visual Basic
Needs Assessment
Cloud Computing
Team Management
Teamwork
Typing English
Health Information Systems
web design
PowerPoint
Microsoft Word
User Interface Design
Customer Service
Typing Arabic
Human Computer Interface

حسابات مواقع التواصل الاجتماعي

الموقع الشخصي
الموقع الشخصي
meshalalrajeh.info

اللغات

الانجليزية
متمرّس
العربية
اللغة الأم

التدريب و الشهادات

Skills of dealing with superiors (تدريب)
معهد التدريب:
ethrai
تاريخ الدورة:
May 2020
المدة:
2 ساعتين
Reports preparation (تدريب)
معهد التدريب:
ethrai
تاريخ الدورة:
May 2020
المدة:
ساعة واحدة
Conflict management in the work environment (تدريب)
معهد التدريب:
ethrai
تاريخ الدورة:
May 2020
المدة:
2 ساعتين
Basics of information security (تدريب)
معهد التدريب:
ethrai
تاريخ الدورة:
May 2020
المدة:
3 ساعات
Information crimes (تدريب)
معهد التدريب:
ethrai
تاريخ الدورة:
April 2020
المدة:
ساعة واحدة
Personal information management (Outlook) (تدريب)
معهد التدريب:
Ethrai
تاريخ الدورة:
April 2020
المدة:
2 ساعتين
Cisco Networks Administration, First Level (تدريب)
معهد التدريب:
Alkhaleej
تاريخ الدورة:
April 2020
المدة:
55 ساعة
Adobe Illustrator CC- Advanced Training Course (تدريب)
معهد التدريب:
Udemy
تاريخ الدورة:
January 2020
المدة:
8 ساعات
Stress Management in the Workplace (الشهادة)
تاريخ الدورة:
November 2019
Adobe Illustrator CC - Essentials Training (تدريب)
معهد التدريب:
Udmey
تاريخ الدورة:
August 2019
completing 3 days manufacturing bootcamp in partnership with obeikan group (الشهادة)
تاريخ الدورة:
April 2019
(How To Create A Website using WordPress (Step by Step) (تدريب)
معهد التدريب:
Udemy
تاريخ الدورة:
March 2019
المدة:
ساعة واحدة
GUINNESS WORLD RECORDS (الشهادة)
تاريخ الدورة:
August 2018
HP LIFE e-Learning (تدريب)
معهد التدريب:
IT for business success
تاريخ الدورة:
January 2019
المدة:
ساعة واحدة
شهادة إتمام دورة البرمجة باستخدام MakeCode (تدريب)
معهد التدريب:
السعودية تبرمج
تاريخ الدورة:
September 2018
Game Development Series - GameMaker (الشهادة)
تاريخ الدورة:
August 2018
The Fundamental of Digital Marketing (تدريب)
معهد التدريب:
google
تاريخ الدورة:
July 2018
supplementary English lessons (تدريب)
معهد التدريب:
Greyston college
تاريخ الدورة:
November 2011
English (تدريب)
معهد التدريب:
ILSC IN CANADA
تاريخ الدورة:
December 2011
المدة:
574 ساعة
DataSeries: Analytics: BI: Power BI (تدريب)
معهد التدريب:
Microsoft
تاريخ الدورة:
July 2018
University of South Alabama ((Bachelor of Science in Information Technology (الشهادة)
تاريخ الدورة:
May 2018
University Of South Alabama ((Transcript)) (الشهادة)
تاريخ الدورة:
May 2018
T-Shirt Design Workshop (الشهادة)
تاريخ الدورة:
May 2017
Start an Online T- Shirt Business at Zero Cost (الشهادة)
تاريخ الدورة:
May 2017
FuturePath Distinction (الشهادة)
تاريخ الدورة:
June 2018
MySQL (الشهادة)
تاريخ الدورة:
June 2018
Basic Certificate in Reception (تدريب)
معهد التدريب:
Al KHALEEJ
تاريخ الدورة:
June 2007
Basic Certificate in Food Hygiene (تدريب)
معهد التدريب:
Al KHALEEJ
تاريخ الدورة:
July 2007
Introduction for International Technology (تدريب)
معهد التدريب:
Al KHALEEJ
تاريخ الدورة:
June 2007
6 key Issues of Excellent Service (تدريب)
معهد التدريب:
Movenpick Hotel Al Khobar
تاريخ الدورة:
December 2007
Basic Certificat in Health & Safety (تدريب)
معهد التدريب:
Al KHALEEJ
تاريخ الدورة:
May 2007
English & Computer (تدريب)
معهد التدريب:
program Prince Mohammed bin Fahd bin Abdul Aziz,
تاريخ الدورة:
August 2003
English for Hospitality Industry - Be My Guest (تدريب)
معهد التدريب:
Al KHALEEJ
تاريخ الدورة:
June 2007
Foundation Level - Touch Stone (تدريب)
معهد التدريب:
Al KHALEEJ
تاريخ الدورة:
July 2007
Basic Fire & Safety (تدريب)
معهد التدريب:
Movenpick Hotel Al Khobar
تاريخ الدورة:
February 2008
Reception (تدريب)
معهد التدريب:
Hotel Anwar Al Madinah
تاريخ الدورة:
September 2007

الهوايات

  • bodybuilding
    I started working out after I quit smoking three years ago. I workout 4 hours every week.