مشعل بالعبيد, Service Coordinator

مشعل بالعبيد

Service Coordinator

Saudi Diesel Equipment Company

البلد
المملكة العربية السعودية - الدمام
التعليم
دبلوم, Office Management
الخبرات
3 years, 4 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :3 years, 4 أشهر

Service Coordinator في Saudi Diesel Equipment Company
  • المملكة العربية السعودية - الخبر
  • أشغل هذه الوظيفة منذ نوفمبر 2023

in Power Equipment, Service department

Assist the Service Admin Manager with the daily operations of the service department.

Works with customers to understand scope of field service projects.

Track service monthly labour, reworks, aftersales, training charts and shop supplies.

Review service accounts to ensure accuracy and consistency.
Supervise and follow up on the status of progress work to ensure timely completion, according to deadlines.

Maintain Customer and Supplier Relations Participate and help lead tool box and safety meeting.

HR Coordinator في SRACO
  • المملكة العربية السعودية - الدمام
  • يناير 2023 إلى مايو 2023

Coordinate employee onboarding and offboarding processes, including orientation sessions and exit interviews.

Update and maintain accurate employee records in line with company and legal requirements.

Assist in managing employee benefits programs, providing information and resolving related issues.

Support the development and implementation of HR policies and procedures.

Coordinate training and development initiatives, including scheduling, venue booking, and tracking completion.

Provide support in recruitment processes, including posting job ads, screening resumes, scheduling interviews, and conducting reference checks.

Admin Assistant HR في Al Jomaih Holding
  • المملكة العربية السعودية - الدمام
  • أكتوبر 2021 إلى أبريل 2023

in HR department

Coordinated schedules, meetings, and correspondence, enhancing overall team productivity.

Coordinated and communicated travel arrangements for staff, demonstrating strong organizational and communication skills.

Proactively resolved operational issues, ensuring the smooth and efficient daily management of administrative functions.

Technical Support في Office of Computer Programs and Computer Networks
  • المملكة العربية السعودية - الدمام
  • فبراير 2020 إلى أكتوبر 2020

Implemented clear policies for both routine and special business operations, enhancing operational efficiency.

Orchestrated the setup of IT systems and equipment for new users, providing comprehensive support and guidance to facilitate smooth onboarding.

Call Center Customer Service Representative في Zain - KSA
  • المملكة العربية السعودية - الدمام
  • مايو 2019 إلى أغسطس 2019

Addressed caller requests related to sales, service, and account issues, demonstrating strong customer service skills.

Streamlined customer service processes by accurately recording customer requirements and details in REMEDY & CISCO, thus enabling efficient follow-ups and improved customer satisfaction

الخلفية التعليمية

دبلوم, Office Management
  • في Jubail Industrial College
  • مايو 2023

Specialties & Skills

Management
Project Work
Human Resources
Admin Assistant
Computer Skills
Office Work

حسابات مواقع التواصل الاجتماعي

الموقع الشخصي
الموقع الشخصي

لقد تم حذف الرابط بسبب انتهاكه لسياسة الموقع. يرجى التواصل مع قسم الدعم لمزيد من المعلومات.

اللغات

الانجليزية
متمرّس