Team Leader, Operations
Concentrix - United Arab Emirates
Total years of experience :1 years, 3 Months
• Enhanced team productivity through regular performance evaluations and targeted coaching sessions.
• Successfully launched 3 projects (KALESA ME (SDS, EG AR and EG EN).
• Streamlined workflows for increased efficiency by identifying redundancies and implementing lean principles where appropriate.
• Coordinated team schedules, ensuring optimal staffing levels were maintained at all times.
• Promoted a positive work environment by fostering open communication and encouraging teamwork among employees.
• Optimized team performance, providing clear guidance and setting achievable goals.
• Managed high workload with consistent record of achieving deadlines and production targets.