Manager Quality Assurance
Diyar United Company
Total years of experience :16 years, 10 Months
• Evaluate and maintain the quality management system “QMS”.
• Manage ISO 9001 certification Project.
• Doing Process Gap Analysis against the ISO 9001
• Manage ISO 27001 certification project with the Consulting Company E&Y.
• Define and Build the measurement system.
• Audit the organization processes, and Procedures.
• Assist Top Management on setting the organization objectives.
• Responsible of the Continuous improvement initiatives inside the organization.
• Drive The Continues Process improvement initiatives.
• Assist on setting new organization objectives.
• Measure organization’s Process Performance.
• Root Cause analysis, and Generate Process Performance Models.
• Train Project Teams on Process Performance Measures.
• Evaluate and Maintain the QMS
• Manage Process Tailoring
• Drives process and infrastructure improvements
1. As “Quality Assurance Specialist” responsible for:
• Data collection, Measurement Analysis
• Root cause Analysis
• Participate in Org. process improvements initiatives
• Applying Organization Process Performance Practices, Metrics calculations
• Generate Project performance models
• Generate reports “Performance reports - Process capability baseline - Audit Summary reports”
• Define and write Business processes.
• Define Engineering Handbooks “Technical processes”
• Process Owner for the “Process & Product Quality Assurance, Decision & Resolution Analysis, and Configuration Management” process areas.
• Helping teams to define and implement processes & tools needed for their work.
• Working with SEPG on the maintenance of processes.
• Coach the resources in order to implement the CMMI practices
• Participated with QMG team and Org. being appraised CMMI-DEV ML5
• Plan & Develop Audit Schedule
• Participate in Quality Management System management & Updates.
• Migrated organization processes to Rational Method Composer (RMC)
2. As “Quality Assurance Auditor” responsible for:
• Conducts various types of audits
• Record and track None Conformities and Audit Reports “NC”
• Participating in internal and external audit preparation.
Work on the PSG "Project Service Group - PMO" from 7/8/2007 till 1/09/2009 responsible for:
a. Project Manager Assistant.
• Prepare Project Plan
• Prepare Resource Plan
• Prepare the Project Schedule
• Prepare Project Status and Progress Reports
• Communicate the Project Status with the Management.
• Attend the Management and PMO Meeting to discuss the running projects status and set Project new goals.
• Monitor and Control Task updates.
• Help Project Manager in risk assessment
• Manage the configuration management process across the project.
• Follow up resources activities
b. Project Coordinator
• Follow up the resources activities
• Report the issues facing the resources during project time.
c. Configuration Management as a configuration Controller
• Manage the configuration management process across the project.
d. Project Server 2003 Administrator, and Technical support.
e. Visual Source Safe Administrator.
• First university degree: Bachelor degree in B.A from "SADAT ACADEMY FOR MANGMENT SCIENCE" with grade "B+" 2006. • GRADUATION RESEARCH: about "BANK CHALLENGES IN GLOBALIZATION ERA AND THE PROCEEDINGS TO FACE THEM" with grade "A".
