Mhamad Khaddam

Multiplied earnings through sales goal
achievement, customer service improvements
and commitment to team objectives.
• Kept orderly and accurate accounting records
by monitoring sales documentation.
• Offered hands-on assistance to customers,
assessing needs and maintaining current
knowledge of consumer preferences.
• Recruited and retained top talent, with focus
on completing timely performance evaluations,
providing positive feedback and rewarding
superior performance.
• Coached employees and trained on methods
for handling various aspects of sales,
complicated issues and difficult customers.
• Strengthened merchandising and promotional
strategies to drive customer engagement and
boost sales.
• Exceeded sales goals and accomplished
business objectives by inspiring staff and
promoting target products.
• Drove operational improvements which resulted
in savings and improved profit margins.
Retail sales
professional
BMI
knowledge
Safety
techniques
Demonstratin
g exercises
Healthy living
role model
Weight
management
Personal
training and
coaching
Health and
wellness
Nutrition
principles
Sales
processes
Business
development
and planning
Sales
expertise
Positive and
upbeat
Goals and
performance
Marketing
strategy

Collaborated with internal teams and suppliers
to evaluate costs against expected market
price points and set structures to achieve profit
targets.
• Developed value-added solutions and
approaches by leveraging trends in customer
marketplaces and industries.
• Monitored metrics and marketing investments
to assess performance and implement
continuous improvements.
• Delivered engaging sales presentations to new
clients, explaining technical information in
simplified language to promote features and
increase client base.
• Developed innovative marketing campaigns to
increase engagement with target demographic
and drive brand exposure.
• Monitored customer buying trends, market
conditions and competitor actions to adjust
strategies and achieve sales goals.
• Initiated new sales and marketing plans for
product roll-outs, including developing sales,
distribution and media strategy.

Strengthened merchandising and promotional
strategies to drive customer engagement and
boost sales.
• Implemented daily operating procedures to
keep store clean, adequately stocked and well-
organized.
• Trained team members in successful strategies
to meet operational and sales targets.
• Liaised with sales, marketing and management
teams to develop solutions and accomplish
shared objectives.
Languages
Arabic
English
French
• Effectively allocated tasks during high-traffic
times to keep operations running smoothly and
employees focused.
• Coached employees and trained on methods
for handling various aspects of sales,
complicated issues and difficult customers.

Max Fashions, Tripoli, Lebanon
• Promoted seasonal products and trends to
move stock and prepare for incoming
inventory.
• Monitored and replenished display inventory
and restructured according to available stock.
• Educated staff about coordinating clothing
racks and related displays to boost
effectiveness of promotions.
• Presented store update suggestions and layouts
to management and stakeholders.

Fitness Gym, Tripoli, Lebanon
• Educated clients on effective ways to exercise
while on business travel, at home and on
vacation.
• Served as point of reference for fitness expertise
within club.
• Instructed gym members about correct use of
weight resistance and cardiovascular
equipment.
• Motivated clients to achieve their personal
fitness goals through developing and modifying
routines.
• Informed clients about nutrition, lifestyle issues,
and weight control.