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Mhamed Bouriah, assistant store manager

Mhamed Bouriah

assistant store manager·Beside group

Qatar

Diploma, Electrical and Control Engineering

Work experience

Total years of experience: 10 years, 7 months

assistant store manager

December 2018 - Present

Beside group

Doha, Qatar

December 2018 - Present

As an Assistant Store Manager, I oversee the daily operations of a high-traffic fashion retail store in Doha. I support the Store Manager in managing all aspects of the store, ensuring outstanding customer service, team productivity, and sales performance. I lead a team of staff, handling scheduling, training, coaching, and performance evaluations to maintain a motivated and high-performing environment.

I also manage stock levels, visual merchandising, and implement marketing and sales strategies aligned with business goals. I work closely with senior management to optimize store layout and commercial leasing opportunities, resolve customer concerns, and ensure a smooth, professional shopping experience. Under my leadership, the store has consistently exceeded sales targets and maintained high customer satisfaction.

Company industry:
Retail & Wholesale
Job role:
Management

customer service officer

December 2015 - December 2018

Majid Al Futtaim

Doha, Qatar

December 2015 - December 2018

•Proactively acknowledged, greeted and assisted customers in the floor area
• Selling tickets giving the information about the movie and a cinema experience
• Checking the floor area check list, and health and safety procedures inside the cinema
• Handled cash, cheques and credit cards transaction in accordance with pos quid lutes
• Communicate to co-warders and mangers the monish standards telephone and with less audio systems
•Built and maintained internal and external customer satisfaction

Company industry:
Venture Capital & Private Equity
Job role:
Customer Service and Call Center

Education

University Of Oran 1 - Ahmed Ben Bella

June 2010

June 2010

Diploma, Electrical and Control Engineering

Algeria

GPA (point): 2 out of 20

GPA (point): 2 out of 20

Completed a final year project on industrial automation using PLCs, improving production efficiency by 15%. Interned at Sonelgaz, gaining experience in electrical substation maintenance. Consistently ranked in the top 10% of my class, with strong performance in Power Systems and Control Theory.

Skills

Hard Work

Expert

Negotiation

Expert

Teamwork

Expert

Sales

Expert

Event Management

Expert

Graphic design

Beginner

Languages

Arabic

Native Speaker

English

Expert

French

Native Speaker

Training and Certifications

Training
Strategy And operations
International Business Management InstituteBerlin • Germany
Jan 2023

Hobbies and interests

Swimming