Muhammad Taki Zahra

I lead the Audit Reports Section within the Financial Control Management department, overseeing the preparation and submission of regulatory reports to the General Commission of Banks and the Central Bank of Syria. My role ensures full compliance with regulatory requirements, accuracy of financial data, and timely delivery of all mandated reports.

I manage remote audit processes, coordinate official responses to regulatory inquiries, and ensure the availability and integrity of all supporting documentation. I also contribute to strengthening internal controls, enhancing data quality, and improving financial governance across the institution.

In addition, I supervise a specialized team, drive process improvements, and support senior management with reliable financial insights that enable informed decision‑making.

Volunteer - Pet Welfare & Animal Care Initiative
Provided hands‑on care for rescued animals, supported veterinary procedures, maintained shelter hygiene, documented animal records, assisted in rescue operations, and contributed to adoption activities and community awareness.

• Participate in rescuing injured or abandoned animals and providing basic medical care.
• Support rehabilitation efforts and help secure safe environments for stray animals.
• Coordinate with community organizations to promote humane treatment and awareness.
• This work reflects strong humanitarian values and a commitment to protecting vulnerable beings.

• Conducted credit analysis, risk evaluations, and portfolio monitoring.
• Ensured adherence to internal policies and regulatory frameworks.
• Collaborated with senior management to support lending decisions and risk mitigation strategies.
- Review and process loan applications in accordance with internal policies and regulatory requirements.
- Assess customer creditworthiness and verify supporting financial documents.
- Handle and process promissory notes (bills) with full accuracy and compliance.
- Coordinate with branches to ensure proper documentation and timely completion of loan procedures.
- Monitor loan files, follow up on pending cases, and ensure all records are complete and up to date.
- Prepare periodic reports related to loans, bills, and credit operations for senior management.
- Ensure adherence to credit policies, risk guidelines, and internal control standards.
- Support audit and compliance reviews by providing required documents and clarifications.
- Maintain organized records and ensure data accuracy across all loan and bill transactions.
- Provide customer service support related to loan inquiries and documentation requirements.

Managed daily accounting tasks, including recording financial transactions, reconciling accounts, and maintaining accurate financial records.
- Conducted full inventory control by performing stock counts, identifying discrepancies, and preparing detailed inventory and variance reports.
- Oversaw product pricing by analyzing costs, updating price lists, and ensuring pricing accuracy across all sales channels.
- Processed sales operations using professional accounting software, ensuring accurate invoicing, payment tracking, and proper documentation.
- Monitored incoming shipments and supplies, verifying quantities, specifications, and quality against purchase orders.
- Coordinated directly with suppliers to resolve delivery issues, follow up on pending orders, and ensure timely and accurate fulfillment.
- Ensured proper documentation of procurement, inventory, and pricing activities to support audits and internal reviews.
- Collaborated with warehouse and sales teams to maintain product availability and support smooth operational workflow.
- Prepared periodic financial and operational reports for management, supporting decision‑making and performance evaluation.
- Applied internal control procedures to enhance accuracy, transparency, and compliance across all financial and operational processes.

Al-Thawra Newspaper - Al-Wahda Foundation

Worked in the Advertising Department, handling client coordination, advertisement processing, and financial documentation. Played a key role in ensuring smooth workflow between clients, editorial teams, and the accounting department.

Key Responsibilities

- Managed advertisement requests from initial client contact to final publication, ensuring accuracy, clarity, and compliance with editorial and technical standards.
- Coordinated directly with clients to gather advertisement materials, confirm specifications, and provide guidance on available formats, pricing, and publication schedules.
- Prepared advertisement content and ensured it met the newspaper’s publishing requirements before submission to the production and editorial teams.
- Followed up on approvals, revisions, and publication timelines to guarantee timely and error‑free delivery of all advertisements.
- Maintained organized records of all advertisement orders, client communications, and publication details.
- Processed and transferred advertisement cost data to the Accounting Department, ensuring accurate financial entries and proper revenue tracking.
- Verified pricing, applied approved rate cards, and ensured all financial details matched the published advertisements.
- Collaborated with internal teams to resolve discrepancies, support audits, and maintain transparent financial documentation.
- Contributed to improving workflow efficiency by suggesting enhancements to documentation, client handling, and coordination processes.

As part of Mapco’s mobile trading operations, I handled a combination of sales, accounting, inventory control, and pricing responsibilities. My role required strong customer service skills, financial accuracy, and effective coordination with suppliers to ensure smooth and reliable business operations.

Key Responsibilities

- Managed daily sales operations for mobile devices and accessories, ensuring accurate billing, customer satisfaction, and proper documentation of all transactions.
- Processed financial entries related to sales, returns, and supplier payments, maintaining accurate and organized accounting records.
- Conducted regular inventory counts, monitored stock levels, and prepared detailed reports to identify shortages, discrepancies, and fast‑moving items.
- Verified incoming shipments from suppliers, ensuring that quantities, models, and specifications matched purchase orders and agreed‑upon terms.
- Handled product pricing by analyzing market trends, supplier costs, and competitive positioning to maintain profitable and consistent pricing strategies.
- Coordinated with suppliers regarding orders, delivery schedules, product availability, and resolution of any discrepancies or quality issues.
- Supported strategic sales planning by analyzing customer demand, seasonal trends, and product performance to improve sales targets and inventory turnover.
- Maintained accurate records of stock movement, sales performance, and supplier transactions to support internal audits and management reviews.
- Provided customer support by explaining product features, recommending suitable devices, and ensuring a smooth purchasing experience.
- Contributed to improving internal processes by suggesting enhancements to sales workflows, inventory management, and pricing accuracy.

---

Managed daily accounting operations, including recording transactions, reconciling accounts, and ensuring accuracy of financial entries.
- Conducted full inventory control, including stock counting, variance analysis, and preparing detailed inventory reports.
- Oversaw product pricing by analyzing cost structures, updating price lists, and ensuring alignment with market standards and management directives.
- Handled sales operations through accounting systems (e.g., Al-Ameen), issuing invoices, processing payments, and maintaining accurate sales records.
- Monitored incoming supplies and shipments, verifying quantities and specifications against purchase orders to ensure full compliance with vendor agreements.
- Coordinated with suppliers to resolve discrepancies, follow up on pending deliveries, and ensure timely and accurate fulfillment of orders.
- Maintained organized documentation for inventory, pricing, and procurement activities to support internal audits and management reviews.
- Supported management in preparing periodic financial and operational reports related to sales, stock levels, and procurement performance.
- Ensured proper application of internal controls, contributing to improved accuracy, transparency, and operational efficiency.
- Collaborated with sales and warehouse teams to maintain smooth workflow and ensure product availability for customers.