MHD Safwan Al-Masri, Marketing Research Specialist

MHD Safwan Al-Masri

Marketing Research Specialist

Syriatel Mobile Telecom

Lieu
Turquie - Bursa
Éducation
Baccalauréat,
Expérience
9 years, 0 Mois

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Expériences professionnelles

Total des années d'expérience :9 years, 0 Mois

Marketing Research Specialist à Syriatel Mobile Telecom
  • Syrie - Damas
  • février 2008 à décembre 2012

Main duties and responsibilities:

-Conduct Syriatel new employees orientation to explain the main role of marketing department and clarify functions and responsibilities
-Implement research yearly plan alongside other unplanned requests throughout the year.
-Play the consultative role to product marketing unit and marketing management through research recommendations derived from market and surveys’ data.
-Organize & moderate qualitative focus-groups sessions as the main data-collection approach to formalize relevant finding and info baseline.
-Conduct quantitative research Surveys
-Interview all recruited part-timers for outdoor projects.
-Recommend marketing-research task-force remuneration.
-Collect and analyze data on customer demographics, preferences, needs and buying habits to identify potential markets and factors affecting product demand. Measure and assess customer and employee satisfaction, determine their position in the marketplace and effectiveness of marketing, advertising, and communications programs and strategies.

Project Manager à Syrian consultancy bureau
  • Syrie - Damas
  • juin 2010 à septembre 2010

* Part time job
* Main duties and responsibilities:
-Conduct setup phase
-Questionnaire creation
-Recruit part-timers
-Fieldwork supervision
-Office work execution & supervision (Editing, Coding, software creation, data entry, data entry check & call back)
-Data analysis
-Reporting & verbal presentation for findings

Project Manager à Syrian Consultancy bureau
  • Syrie - Damas
  • juin 2009 à septembre 2009

* Part time job
* Main duties and responsibilities:
-Conduct setup phase
-Questionnaire creation
-Recruit part-timers
-Fieldwork supervision
-Office work execution & supervision (Editing, Coding, software creation, data entry, data entry check & call back)
-Data analysis
-Reporting & verbal presentation for findings

Customer service representative à Syriatel Mobile Telecom
  • Syrie - Damas
  • juillet 2005 à janvier 2008

Main duties and responsibilities:

-Welcome customers & solve their inquiries.
-Collect payments and submit all documents related to P.O.S operations.
-Perform all services related to GSM services.
-Collect customers demographics & interests
-Prepare P.O.S monthly report.

Outdoor Sales Representative à Al-Masri Group
  • Syrie - Damas
  • janvier 2004 à juin 2005

Main duties and responsibilities:

• Achieve sales target in southern region.
• Define the suitable monthly sales target and discuss it with top management before being implemented.
• Conduct monthly assessment with pharmacists to probe suggestions and define products pros & cons.

Éducation

Baccalauréat,
  • à Architecture Engineering - Damascus University
  • octobre 2008

Specialties & Skills

Marketing Research
Project Management
QPSMR Software
MS Office Package
AutoCad

Langues

Arabe
Expert
Anglais
Expert
Turc
Expert

Formation et Diplômes

Qualitative Research Certificate (Certificat)
Date de la formation:
September 2010
Valide jusqu'à:
October 2010
Project Management professional (Certificat)
Date de la formation:
September 2009
Valide jusqu'à:
December 2009
(Certificat)
Date de la formation:
May 2011
Valide jusqu'à:
July 2011
- (Certificat)
Date de la formation:
July 2008
Valide jusqu'à:
October 2008