Mia May Alcordo, Executive Secretary

Mia May Alcordo

Executive Secretary

Gargash Real Estate

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, BS Commerce Major in Marketing
Experience
15 years, 1 Months

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Work Experience

Total years of experience :15 years, 1 Months

Executive Secretary at Gargash Real Estate
  • United Arab Emirates - Dubai
  • My current job since May 2011

Operate telephone switchboard to answer, screen and forward calls; providing information, taking messages and scheduling appointments.

Greet persons entering the office, determine the nature of their visit and direct them to the waiting area, before contacting the person they are meeting in the office.

Perform administrative support tasks such as compiling and archiving letters for the Sales Manager.

General Office Administration.

General Secretarial Work.

Handles Ejari System Registration.

Receives maintenance complaints, direct it to the person in charged and set appointments.

File and maintain records of all common office documents e.g. maps, licenses, supplier lists, courier account number etc.

Transmit information to suppliers via email, fax or mail.

Keep updated on the Manager’s whereabouts and availability.

Make meeting arrangements with regards to the location and time.

Handling petty cash for office stationery and any other necessary items and maintenance expenses.

Carrying out daily market research.

Prepare the payroll before the cut date of 20th of every month.

Make receipts for cheques received, and invoices for cash/ cheques receivable. Manage the receipt books by maintaining a receipt book log for agents.

Preparing Proforma Invoice and Tenancy Contracts.

Merchant Service Staff - Credit Card Disputes and Resolution at Bank of the Philippine Islands
  • Philippines
  • October 2009 to November 2010

Receives request for retrieval to Local, MasterCard and Visa requestors.

Handle daily generation of retrieval request letters addressed to BPI merchants.

Handle call outs and follow ups to the request for BPI merchants.

Handle requests for pull out of Manual Slip to the contractual.

Handle timely fulfillment of the slip within TAT (Turn Around Time).

Receives slip from the merchants and gives copies to the requestors.

Endorse chargeback if slip is Non-fulfillment, No signature or Requested by merchants.

Handles monthly report.

On-the-job Training - Shared Services Staff at Panalpina World Transport
  • Philippines
  • November 2008 to February 2010

Handle checking and encoding of Zero Ledger Balance from SAP.

Handle checking of Settlement Rule.

Handle encoding of Open Files (OSC Import) and File Adjustment.

Handle closing of open files in SAP.

Handle encoding of Import Files for Closing

Updating Flights and Airline’s Published Rates

Updating changes in Fuel Surcharge and Security Surcharge with different Airlines.

Updating of Delphi APAC Export in Combas

Handle checking of Shipment’s ATD and ATA in Pantrace.

Encoding of Import Files, Origin and Destination of Shipment from SCP.

Updating of FOS File Opening Sea Export

Handle checking of Shipments in SCP.

Arranging and attaching of Single Files to Master Files.

Education

Bachelor's degree, BS Commerce Major in Marketing
  • at Lyceum of the Philippines University - ISO Certified
  • April 2009

2nd Placer - Feasibility Study (Most Feasible Product)

High school or equivalent,
  • at La Consolacion College
  • April 2005

Specialties & Skills

Administrative Organisation
Local Marketing
Driving
Computer Skills

Languages

English
Intermediate

Training and Certifications

Ejari Training Program (Training)
Training Institute:
Dubai Real Estate Institute
Date Attended:
December 2011
Anti Money Laundering (Training)
Training Institute:
Bank of The Philippine Islands Head Office Building
Date Attended:
July 2010