Teller
Noor Bank
Total years of experience :13 years, 0 Months
Teller
Job Description
• Process all financial transactions (Cash Deposit, Cash Withdrawal, In-house cheque, Demand Draft, Managers Cheque, etc.)
• Ensure all outward fund transfers, end of service payments and salary payments to be scanned immediately in CMO workflow.
• Ensure all Outward Clearing Cheques are scanned immediately and processed adhering to clearing cut off time.
• Custodian and daily reconciliation of all undelivered items stock, Managers Cheque, Demand Draft, Outward returned cheques and all other items along with Branch Operations Manager.
• Ensure all customers are served within QMS timeframe.
• Printing of cheque book and debit cards.
• Perform intra-day cash balancing thrice a day and ensure NIL cash differences.
• Ensure all transaction support document and vouchers are checked and archived on daily basis.
• Daily printing of BO reports.
• Raising of branch IT and housekeeping issues through E-help Line and Admin Help Desk.
• Answering internal email queries regarding to Branch Ops.
• Serves a back-up for Head Teller / Senior Teller and a reliever to another branch as to Branch Operations requirement.
• Branch daily mail / courier management.
Foreign Currency Cashier
Job Description
• Accepts payments for remittances and bill payments
• Accepts Foreign Currency Exchange ( all currencies )
Counter Staff (Single Window Cashier)
Job Description
• Assist customers with their transactions and remittances. ( telex transfers, express transfers, western union, home delivery )
• Assures that customers are well-taken cared off with their needs
• Inform customers with the new services and products of the company
• Handling Western Union transactions
• Assist customers with their inquiries
Selling our courier's domestic and international products and services is my main role. I also accept some bills payments and making some accounting reports (per associate and per branch). Answering phone calls for inquiries and customer complaints is an additional task.
ATM Monitoring.
Customer Service, Usher, Cashier, Food Server.
I graduated from Polytechnic University of the Philippines, from the college of Economics Finance and Politics. Major in Banking and Finance.