Truck Sales Supervisor
Manufacturing Commercial Vehicles MCV
Total des années d'expérience :15 years, 7 Mois
• Resolves customer complaints regarding sales and service.
• Plan and direct staffing, training and performance evaluations to develop and control sales and service programs.
• Initiate market research studies, sales forecasting & strategic planning based on market characteristics and other markup factors.
• Writing reports for senior managers.
• Providing sales staff with constructive feedback and assisting staff to solve customers problems.
• Motivating the sales staff and creating an atmosphere of healthy competition among the staff.
• Delegate Tasks and Set Deadlines
• Acquiring and updating knowledge of employers and competitors goods and services, and market conditions.
• Visiting regular and prospective client businesses to establish and act on selling opportunities.
• Assessing customers needs and recommending and explaining goods and services to them.
• Quoting and negotiating prices and credit terms, and completing contracts and recording orders.
• Arranging delivery of goods, installation of equipment and the provision of services.
• Following up with clients to ensure satisfaction with goods and services purchased, and resolving any problems arising.
• Preparing sales reports and maintaining and submitting records of business expenses incurred
business exp enses incu rre d.
• Pricing & planning delivering the vehicles to the customers
• Managing the delivery of sales orders.
• Operational support for the sales of the sales team to help resolve internal issues to unblock the sales team, leaving the sales guys more time to sell.
• Sales support duties including servicing customer requests, producing monthly reports and other sales/delivery administrative tasks.
• Making Sales Agreements, Showroom Sales, Controlling the sales process inside the company, stock control, and Entering customer profile in the SAP System, etc.