Michael Mugume, Administrator

Michael Mugume

Administrator

WATALII SAFARIS UGANDA

Location
Uganda
Education
Bachelor's degree, Economics
Experience
14 years, 1 Months

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Work Experience

Total years of experience :14 years, 1 Months

Administrator at WATALII SAFARIS UGANDA
  • Uganda
  • My current job since July 2014

 Coordinating office activities like receiving payments, placing bookings and handling logistics like car hire.
 Planning trip itinerary like pick up times, budgeting & costing, and tracking field expenses like park fees.
 Providing information social media sites like Facebook and Google+ on exciting tourist destinations.
 Purchasing and designing of company promotional items like t-shirts and other branded material.
 Reconciling bank deposits and basic book keeping like receipts and profit statements.

Property Manager at RANKAM Group Limited
  • Uganda
  • February 2010 to March 2014

 Advertising available space and handling bookings for new clients in order to maintain full occupation.
 Recruiting workers to fill available positions in order to keep the establishment fully operational.
 Handling complaints from tenants and subsequently meeting their specific needs and requirements.
 Paying utilities on time, handling routine repairs and identifying structures that need renovation.
 Receipting payments from clients and remitting agreed payments to the property owners.

Quality Controller at TECHNOBRAIN UGANDA LIMITED
  • Uganda
  • November 2012 to January 2013

 Reviewing tasks performed by BPO agents before submitting them to the clients as work done.
 Interpreting the client’s instructions and training BPO agents for new projects to be undertaken.
 Updating agents on the client’s latest needs in order to steer production into a relevant direction.
 Leading teams to meet performance targets for different projects running at the time.
 Identifying promising individuals at work and grooming them to take up leadership roles for new projects.

BPO Agent at TECHNOBRAIN UGANDA LIMITED
  • Uganda
  • July 2012 to November 2012

 Transcribing documents by capturing relevant information and filling it into the appropriate fields.
 Tele-customer relations which included collecting relevant information for product development.
 Participating in the initial stages of image identification software.
 Maintaining a high level of work quality in order to meet the clients’ stipulations.
 Achieving daily work targets in regard to set deadlines and work standards.

Procurement Assistant at ECOBANK UGANDA
  • Uganda
  • October 2011 to January 2012

 Soliciting quotations from service providers and sorting them to ascertain the most suitable contender.
 Preparing memos and coordinating with other departments to ensure purchase of the right specifications.
 Supervising service providers to ensure that the work quality matches the agreed standards.
 Drafting stock utilization reports and handling store requisitions for all the departments in the bank.
 Preparing expenditure schedules for utilities and other purchases and ensuring on-time payments.
 Handling bids from the service providers and filtering profiles to identify the best offers.
 Coordinating with other departments to form purchase orders for the bank.

Education

Bachelor's degree, Economics
  • at Makerere University
  • January 2010

Makerere University Bachelor of Arts Degree in Economics

Bachelor's degree, Economics
  • at Makerere University Kampala
  • January 2010

BA Degree in Economics with basic introduction to Accounting, Computing & Financial Management.

High school or equivalent, General Sydies
  • at Excel Millennium High School
  • December 2003

Excel Millennium High School Uganda Advanced Certificate of Education

Diploma, General Studies
  • at Namilyango College
  • December 1999

Namilyango College Uganda Certificate of Education

Bayt Tests

IQ Test
IQ Test
Score 60%

Specialties & Skills

Economics
Labor Economics
Business Economics
Monetary Economics
Financial Economics
Procurement, Logistics & Supply Chain
Report Writing & Presentation
Quality Control
Sales & Marketing
Administration & Office Support

Languages

English
Expert

Training and Certifications

Third Party Selling Skills (Certificate)
Aptitude Psychometric Test (Certificate)
Date Attended:
February 2014
Valid Until:
August 2014

Hobbies

  • Movies
    Avid Fan
  • Chess
    Class Champion
  • Music
    Guitarist