Collections Officer
Honda Motor Sports Inc
Total des années d'expérience :0 years, 7 Mois
Keep track of assigned accounts to identify outstanding payments
•Plan course of action to recover outstanding payments
•Locate and contact clients to inquire of their payment status
•Negotiate payoff deadlines or payment plans
•Handle questions or complaints
•Investigate and resolve discrepancies
•Create trust relationships with clients when possible to avoid future issues
•Update account status and database regularly
•Alert superiors of debtors unwilling or unable to pay when necessary
•Comply with requirements when legal action is unavoidable
•Payments and making reports for daily dues
•Gathering information for those who want to get installment motorcycle
•Collateral inspection for those who get installment motorcycle and who is the user of the unit
Present, promote and sell products/services using solid arguments to existing and prospective customers
•Perform cost-*benefit and needs analysis of existing/potential customers to meet their needs
•Establish, develop and maintain positive business and customer relationships
•Reach out to customer leads through cold calling
•Expedite the resolution of customer problems and complaints to maximize satisfaction
•Achieve agreed upon sales targets and outcomes within schedule
•Coordinate sales effort with team members and other departments
•Analyze the territory/market’s potential, track sales and status reports
•Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
•Keep abreast of best practices and promotional trends