Senior Consultant
LCC
Total years of experience :21 years, 2 Months
Worked as a senior consultant for the new large Data Center project (6000 m2 white space, Tier IV design by Uptime Institute) for Saudi Electricity Company
• Evaluated existing data centers of SEC for compliance with security standards and practices
• Developed security model for the Data Center infrastructure and services.
• Executed the assessment of existing data centers in several locations in the country.
• Prepared tender documentation for the next phase of the project.
• Conducted market research for data center business in KSA and Middle East
• Developed a business model for commercialization of cloud based services in new DC.
Worked as a Manager of IT and Chief Security Officer for four offices with more than 1000 employees.
Redesigned and renovated corporate datacenter and branch offices, including virtualization of all corporate systems to latest version of VMware.
Implemented new backup system for all servers and corporate laptops.
Designed and deployed new monitoring system.
Re-arranged support team, established after-hours support line and SLA for services.
Ordered and deployed new backup generators for two sites.
Prepared the offices and managed successful certification for ISO 20000, 27000 certification and several internal security audits.
Managed IT budget over a million USD.
Assessed and evaluated corporate network for quality of service, disaster recovery, and overall configurations.
Prepared set of recommendations for improvements, including the proposed re-design of network topology for disaster recovery site.
Developed consolidated dashboard for network monitoring, reporting solution for monitoring or network quality of service.
Evaluated network security settings for audit preparation.
Managed operations of Yesser Data Center for the National e-Government Project.
Recruited and managed teams for Operations and Service Desk.
Planned and supervised off-hours support groups, created and maintained schedules.
Established performance metrics, SLAs and OLAs for core IT services and teams.
Maintained production infrastructure including transactions servers, monitoring and service desk systems.
Manager IT budget for Infrastructure Department,
Created and maintained inventory system of IT assets for Data Center.
Implemented new ITSM system, including Service Desk, Incident Management, Service Requests, Change Management, Problem Management modules.
Implemented new monitoring system for main data center and multiple remote locations.
Successfully migrated National portal to new major version of WebSphere platform and environment, re-designed monitoring system and SDLC process, implemented release management, created new portal infrastructure.
Implemented VMware based infrastructure, re-using and upgrading existing systems.
Worked on SAS 70 and ISO 9001 certification project.
Responsible for ongoing SAS and ISO re-certification process. Reviewed and created policies and procedures.
Designed wiki based information system as a central storage for all related documentation.
Adapted and implemented related COBIT, ITIL and ITSM practices.
Managed several teams of Network Operation Center.
Implemented corporate-wide project management policies, procedures and tools. Deployed web-based project management server. Provided training for departments and groups.
Managed Datacenter related tasks and projects.
Created project plan for Vmware infrastructure implementation
Re-organized and streamlined various backup and disaster recovery tools and procedures, including Linux, Windows, databases and MS Exchange backups.
Planned, evaluated and staged new SNMP monitoring system for core corporate network.
Established Company's Information Technology Department.
Recruited and managed a team of systems administrators and software developers.
Developed, carried out and tested disaster recovery plan comprising off-site backup, hardware replacement strategy.
Created ITIL compliant tracking system for IT service requests.
Supervised company-wide ERP migration project (Navision)
Automated manufacturing process using web applications, mobile clients and ERP integration.
Designed ERP gateway to online banking system.
Worked as Systems Architect and Project Manager for several internal IT projects
Deployed new e-mail corporate system including web access, Blackberry Enterprise server and a robust antispam engine.
Designed and and implemented Quality Control System.
Developed company’s custom web based intranet portal, covering management reports,
Managed development code repository and migration from CVS to SVN.
Created software licensing rules and setup installation tracking system for compliance requirements.
Managed SOX-compliance project.
Managed Linux based automated code builder project for faster software development and testing.
Analyzed and addressed security risks, significantly decreased hackers, viruses and trojans treats.
Established regular security check-up procedures, including firewall and access log monitoring and analysis, created policies for user access and permission assignments and tracking.
Administered company's web infrastructure, Windows and Linux servers farm, Tomcat and mySQL servers, firewall and VPN, data transfer, backup and replication.
Worked on performance and scalability issues with network load balancing and mySQL servers.
Deployed an automated intrusion detection system.
• Implemented uptime and performance monitoring system, created custom WMI SNMP counters, decreased systems downtime and response time.
• Deployed and administered developers and QA lab servers, RIS and VMware servers, maintained custom Ghost images and fast recovery images.
• Utilized custom SNMP and WMI counters for better monitoring and performance tuning.
• Installed NAS and tape devices, created backup policies, procedures and scripts.
• Provided database administration and maintenance for large volume of log files.
Designed and supported IT polices licensing and software deployment procedures.
Installed and administered data center infrastructure - Windows, Linux, Solaris, implemented monitoring system.
Managed MS SQL, mySQL, JBoss, Tomcat, Oracle 10, Citrix Servers. Installed backup servers, Exchange, UNIX and SQL agents, wrote and maintained backup schedules and recovery plans.
Deployed patch update systems for Windows and Linux. Installed and administered project and change management systems.
Designed, deployed and managed developer’s lab based on mySQL, Oracle database servers and JBoss clusters.
Created and maintained VPN infrastructure for internal users and customers.
Administered MS Exchange with antivirus and antispam solution.
Supported over 500 windows and Linux servers.
Supported over 10000 web servers.
Managed MS SQL, IIS, Apache, ColdFusion, other web applications and services.
Administered mail servers for 15000 users.
Supported over 100 MS exchange servers.
Maintained Blackberry Enterprise servers.
Processed manual and automated migration projects for MS Exchange and IIS.
Administered firewalls such as Cisco PIX, Netscreen, Sonicwall.
Designed automated system for Solaris OS and applications update in 24x7 environments.
Used various features of Solaris 8 such as jumpstart, web start flash, Live Upgrade, and JASS.
Deployed Sun Cluster as path of redundant management server. Automated process of Solaris application packages building.
Designed automated backup and recovery system.
Provided planning, installation, support, upgrading and troubleshooting for corporate web site and developers lab IIS, MS SQL, e-commerce.
Administered 24x7-production site for corporate web site and e-commerce with clustered IIS servers and fail- over SQL servers using Citrix servers and VPN connections.
Serviced all patches, hot-fixes, software and hardware upgrades. Administered user’s access for lab and production sites.
Provided support for NT and UNIX servers (Solaris, Linux, Irix)
Administered corporate web site staging and deployment process.
Managed team of systems administrators in headquarters and branch office.
Created and maintained IT related policies, contracts, SLAs, rules and other documentation.
Managed office network, Citrix servers. Provided on-site trainings for employees.
Supported MS Exchange email system, combined Exchange and Lotus Notes.
Maintained MS SMS server for automated installations and software updates. Implemented security systems and policies for firewall and corporate anti-virus system.
Supported interoffice WAN network for NT domains. Installed and maintained remote access servers (NT based remote access server) for mobile users.
Managed NT and UNIX based corporate web and intranet site using MS IIS and Apache servers.
Provided support for office network and systems.
Master Degree in Computer Science Major - System Engineering