michael kamau, Junior IT Admin - IT Support

michael kamau

Junior IT Admin - IT Support

Thika motor dealers

Location
Kenya - Nairobi
Education
Bachelor's degree, Bachelors in Management Information Systems
Experience
2 years, 1 Months

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Work Experience

Total years of experience :2 years, 1 Months

Junior IT Admin - IT Support at Thika motor dealers
  • Kenya - Thika
  • April 2023 to September 2023

Thika Motor Dealers IT Support The company is a trusted logistics company dealing with sales, after service and repair of Isuzu vehicles Main responsibilities: Troubleshoot hardware Networking and crimping of network cables with rj45 terminal Train on the use of ms office tools End user training of the erp Install printers and whole desktop systems for end user Data entry My main Achievements: travelled across Thika Motor Dealer branches in central region to troubleshoot hardware and software assisted clients with government services like NTSA Trained users on how to use ERP and MS Office Created winning tenders for Nyeri county for dumping trucks
Completed training

Optician - Technician at Sigmart Opticals
  • Kenya - Thika
  • February 2022 to March 2023

Sigmart Opticals Optician Technician The company sells spectacles and carries out optical diagnostics Main responsibilities: Welcome client Diagnose client first by speaking and finding out Diagnose with autorefractor if it is a sight problem Test for eyesight strength with wall chart at a distance Use trial set for better lens prescription Administer spectacles after thorough findings and conclude
My main Achievements: Created a system to store client details Created great customer rupport increasing come back customers Started getting 5 to 6 clients daily Earned a total of 100 to 150 usd daily Left job to complete school

Pump Attendant at Asha Mani LTD
  • Kenya - Thika
  • February 2021 to May 2021
Pump refuelling attendant at Oilibya Africa Asha Mani
  • Kenya - Thika
  • February 2021 to May 2021

The company sells lubricants, diesel and petroleum products Main responsibilities: Welcome the customer with a smile Direct the customer to the fuel station most nearest to tank Request to refuel car with petrol or diesel Offer different payment options Clean windshield if customer requests Check engine lubricant levels Check tire pressure Bid customer kwaheri
My main Achievements: Created a system to serve clients Created great customer rupport increasing come back customers Increased clients daily to > 500 Earned a total of 1000 to 2000 usd daily per attendant Sold fuel worth 10000 usd one day Left job to complete school

Education

Bachelor's degree, Bachelors in Management Information Systems
  • at DAYSTAR UNIVERSITY
  • November 2023
Bachelor's degree, Bachelors in Management Information Systems
  • at DAYSTAR UNIVERSITY
  • November 2023

Represented university football team Was involved in tree planting Created a library management system for my final project

High school or equivalent, IGCSE Secondary Education
  • at Braeburn Imani International School
  • April 2012

Specialties & Skills

MS Office tools
IT Technical Support
Motorcycle
Computer Hardware Troubleshooting
Network Troubleshooting
PRESCRIPTION
DATA ENTRY
MFG/PRO (ERP)
DATA COLLECTION
WINDSHIELD
MICROSOFT OUTLOOK
CUSTOMER RELATIONSHIP MANAGEMENT
CUSTOMER SUPPORT
DOMAIN NAME SYSTEM (DNS) SERVERS
Delivery

Languages

English
Expert

Hobbies

  • Weight lifting
    I have trained for the last 2 years gaining strength, consistency and discipline.