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Michael Ramzy, Senior Technical Sales Support

Michael Ramzy

Senior Technical Sales Support·lafarge

Egypt

Bachelor's degree, Mechanical Engineering

Work experience

Total years of experience: 18 years, 4 months

Senior Technical Sales Support

January 2012 - Present

lafarge

Cairo, Egypt

January 2012 - Present

Key Responsibilities:

1- Reporting to Commercial Director.

2- Managing Value Added Products (Artevia, Agilia, SFRC, Mortars, Screeds, LWC, CMU’s, Etc...) Sales and Marketing activities in designated Areas.
a- Directing the sales team towards high potential VAP opportunities, in order to achieve the maximum profitability and growth in line with company vision and values.
b- Searching for new clients and maximizing customer potential.
c- Establishing new and maintaining existing, long-term relationships with customers.
d- Negotiating tender and contract terms, to meet both client and company objectives.
e- Meeting regular sales targets in terms of volume sold and profits gained

3- Extra mile projects pilot (Concrete Masonry Units Plant & Affordable Housing).
a- Launching new products and organizing product launch events.
b- Proactively managing the products as projects.
c- Organizing and managing the products committees (steering, operation and technical committees).
d- Measuring the market performance (volumes, margins, penetration).
e- Setting action plans, market segmentation and volumes forecast.
f- Setting pricing plans and margin levels.
g- Preparing marketing documents (Brochures, data sheets, reference lists, job site photos, etc…).
h- Organizing national/BU promotional events.
i- Defining the product added value and communicating it with Operations and QC.
j- Building relations with potential co-development partners (Applicators, Suppliers, and Engineering Consultants).

Company industry:
Construction & Building
Job role:
Sales

Value Added Products (VAP) Specialist

October 2010 - December 2011

Lafarge

Cairo, Egypt

October 2010 - December 2011

Key Responsibilities:

1- Reporting to Area GM.

2-Promoting VAP’s to specifiers.
a-Visiting all specifiers (engineers, architects, municipality technical services, owners and developers).
b-Identifying high VAP potential projects and following up on them.
c-Organizing promotional events (Demo days, local trade shows).

3-Selling VAP’s to customers.
a-Searching for new clients and maximizing customer potential in designated regions.
b-Establishing new and maintaining existing, long-term relationships with customers.
c-Negotiating tender and contract terms, to meet both client and company objectives.
d-Meeting regular sales targets in terms of volume sold and profits gained.

4-Supporting the sales reps.
a-Training the sales reps to the different products and their applications.
b-Doing joint visits with the sales reps to coach them & help them in complex/difficult cases.
c-Analyzing sales statistics and challenging sales team.
d-Preparing jointly sales reps action plans regarding VAP (pipeline, target customers).
e-Participating/co-managing all sales meetings on the product mix.

5-Developing applicators network.
a-Detecting potential applicators for (USFRC, Agilia, Artevia & Mortar).
b-Convincing them to join the network.
c-Making sure they get the proper support (from demonstrators, QC, Product Manager).

Company industry:
Other Business Support Services
Job role:
Sales

Senior Inspector

July 2009 - September 2010

Société Générale de Surveillance (SGS) Egypt Ltd

Cairo, Egypt

July 2009 - September 2010

Key responsibilities:

1- Reporting to Business Development Director.
2- Conducting inspections and testing services, using complex and high technology testing equipments and IT systems.
3- Dealing with customers, answering queries on test procedures and results and handling customer’s confidential information.
4- Insuring inspection’s compliance with the regulations and standards set by SGS.
5- Ensuring weekly and monthly backup of tests reports and related files and make sure that they are successfully transferred to the clients.

Company industry:
Other Business Support Services
Job role:
Quality Control

"TALENT PROGRAM" Engineer

February 2008 - June 2009

Orascom Construction Industries

Cairo, Egypt

February 2008 - June 2009

Rotational Program Engineer, I have already completed the Technical Office, Site and Quality Control stages, these stages included the following duties:

Technical Office Stage:
⇒ Preparing the materials & equipments technical submittals, ensuring their
compliance with the contract documents.
⇒ Reviewing, checking & verifying the supplier’s technical submittals and
preparing the technical comparison sheets.
⇒ Reviewing, checking & verifying the sizing, hydraulic calculations & quantities take-off of materials & equipments.
⇒ Preparing requests and variation orders.
⇒ Handling the subcontractor’s accounts, contracts and activities.
⇒ Preparing the PO's in their final forms.

Site Stage:
⇒ Planning and coordination of various site execution activities within the
mechanical discipline (HVAC, Fire Fighting and Plumbing) with various
construction disciplines.
⇒ Verifying design constructability including procedure, site conditions vs.
design output.
⇒ Development of all technical documentation required for work execution as
work instructions and method statement.
⇒ Supervising, monitoring and solving complex problems with sub-contractors & suppliers.
⇒ Site material take-off, and track the progress/status of materials delivery to site.
⇒ Verification of received materials vs. ordered materials.
⇒ Coordinating the shop fabrication in site.
⇒ Perform field inspections.
⇒ Submitting “As-built” drawings.

Quality Control Stage:
⇒ Accepting or Rejecting any supplied materials or equipments and ensuring
their compliance with the contract documents.
⇒ Site inspection for compliance with contract documents.
⇒ Preparing the MIR’S & WIR’S and ensuring their compliance with the contract documents.
⇒ Supervising the Quantity Take-Offs.
⇒ Monitoring "As-Builts".
⇒ Evaluating construction material Testing Results.
⇒ Participating in Final Inspection and preparing Punch lists

Company industry:
Construction & Building
Job role:
Engineering

Education

Ain Shams University

July 2007

July 2007

Bachelor's degree, Mechanical Engineering

Egypt

Volunteer activities 1-Steward in the WCC (World Council of Churches) 9th assembly in Porto Alegre, Brazil winter 2006, The WCC is a fellowship of over 340 churches in over 100 countries representing more than 550 million Christians. WCC assemblies are held every 7 years, it integrates key religious leaders that gather to discuss and work out solutions for major worldwide topics as terrorism, poverty & water consumption…etc. My Role: 1) Nominated by the MECC (Middle East Council of Churches) to represent the Egyptian Youth. 2) Head steward of the participant's plenary. 2-Member of "Spirit" which is a qualified sports organization, our organization aims to deliver moral concepts & beliefs through sports. My Role: 1) Team leader of the sponsorship and fund raising team.

Skills

Value Based Selling
Expert
Value Based Selling
Expert
Negotiation
Expert
Negotiation
Expert
Sales Process
Expert
Sales Process
Expert
Sales Management
Expert
Sales Management
Expert
Leadership
Expert
Leadership
Expert
Internet Applications
Expert
Internet Applications
Expert
AutoCAD 2007
Intermediate
AutoCAD 2007
Intermediate
Microsoft Office
Expert
Microsoft Office
Expert
Social media networks marketing
Intermediate
Social media networks marketing
Intermediate
Internet search engines marketing
Intermediate
Internet search engines marketing
Intermediate
Value Based Selling
Expert
Value Based Selling
Expert
Negotiation
Expert
Negotiation
Expert
Sales Process
Expert
Sales Process
Expert
Sales Management
Expert
Sales Management
Expert
Leadership
Expert
Leadership
Expert

Languages

Arabic
Expert
English
Expert
French
Beginner

Training and Certifications

Certifications
iLearn
Lafarge
Sep 2011 - Sep 2011
Sales force effectiveness
Lafarge
Nov 2012 - Nov 2012
Quality Management
BLI Consulting & Training
Mar 2009 - Mar 2009
Product Managers Training
Lafarge France (Paris and Lyon)
Jun 2012 - Jun 2012
Social Media and E-mail Marketing
Interact Egypt and Michael Leander
Dec 2010 - Dec 2010
Team Building
Dale Carnegie
Sep 2011 - Sep 2011
Finance and Cost Management
BLI Consulting & Training
Jun 2009 - Jun 2009
Business E-mail Writing
Skills Worldwide (SW)
Nov 2010 - Nov 2010
Communication Skills
BLI Consulting & Training
Nov 2008 - Nov 2008
Time Management
Orascom Training & Technology (OTT)
Dec 2008 - Dec 2008
Construction Project Life Cycle
RS Management Consulting House
Feb 2008 - Feb 2008