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Michael Rhey Bulang, Passenger Staff Agent (OJT)

Michael Rhey Bulang

Passenger Staff Agent (OJT)·PhilippineAirline

United Arab Emirates

Bachelor's degree, Tourism Management

Work experience

Total years of experience: 4 years, 1 months

Passenger Staff Agent (OJT)

January 2024 - January 2025

PhilippineAirline

Panglao, Philippines

January 2024 - January 2025

Managed boarding processes for 100+ daily passengers with
99% on-time performance.
Provided special assistance to passengers with mobility
challenges
Delivered real-time announcements and flight updates via
the public address system.
Maintained professionalism and composure during high
volume travel periods.

Company industry:
Airlines

Kitchen Staff

January 2023 - December 2023

Heath’s Cafe

Tagbilaran City, Philippines

January 2023 - December 2023

Prepared ingredients for 50+ daily menu items
Maintained inventory levels, restocked supplies, and upheld
hygiene standards.
Coordinated closely with chefs to ensure timely and quality
food service.

Company industry:
Catering, Food Service, & Restaurant

Administrative Assistant

January 2021 - January 2023

SunnyPower Depot Corporation

Lapu-Lapu City, Philippines

January 2021 - January 2023

Managed and organized company documents, reports, and
confidential records.
Schedule meetings, maintained executive calendars, and
coordinated internal communications.
Processed invoices and assisted in preparing financial
documentation.
Acted as the first point of contact for clients, vendors, and
services inquiries.

Company industry:
Administration Support Services

Education

HolyName University

July 2025

July 2025

Bachelor's degree, Tourism Management

Philippines

St. Augustine Institute of Sagbayan Bohol, Inc

January 2020

January 2020

Bachelor's degree, Administration And Tourism

Philippines

Skills

MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OUTLOOK
Intermediate
MICROSOFT OUTLOOK
Intermediate
MULTITASKING
Intermediate
MULTITASKING
Intermediate
OFFICE ADMINISTRATION
Intermediate
OFFICE ADMINISTRATION
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
PRESENTATION SOFTWARE
Intermediate
PRESENTATION SOFTWARE
Intermediate
SCHEDULING
Intermediate
SCHEDULING
Intermediate

Languages

English
Beginner
Tagalog
Beginner