Admin Assistant - IT Automation Department
Emirates Petroleum Product Company LLC
Total years of experience :24 years, 4 Months
Admin Assistant - IT Automation Department (July 7, 2013 - present)
Job Responsibilities
Responsible for the quality, audit ability and governance of the overall procurement of IT related goods and services for the company.
· Researching, selecting, developing and maintaining sources of supply for assigned materials, equipment and services related to IT.
· Identifying and implementing continuous cost reductions and purchasing process improvements.
· Works in close coordination with the GPC (Group Procurement and Contracts), F&A department for keeping track of IT related budgets, ERs & Work Orders.
· Raising Purchase Request and Issue Purchase Order against the vendors.
· Works with Oracle, BMC System.
· Generates hostname for Desktop, Laptop and POS hardware, update information such as location User and hardware type.
· Follows-ups of the order backlog, proactively solving problems and updating customers and suppliers about changes in organizational plans and procedures.
· Receive, register and review all types of IT service requisitions and ensure conformity with approved policies and procedures.
· In case of un-availability of stock, alternate options are considered. This could be in the form of an alternate Model of product or another vendor who’s got adequate stock in hand.
· Procurement related activities for projects like: GILBARCO, Autocare sites, RFID System, Retail Automation project (RAP), Dubai metro project (Zoom) & Opening of new sites have been handled by keeping in mind the time frame and meeting deadlines.
· Market research and update via the technical support people if there is a new or an alternative product in the market.
· Researching for new and alternative vendor local and international such as importing products from outside the country such as Denmark, Korea Hongkong China etc, and register them as a qualified and registered vendor of ENOC.
· To motivate and be part of a team by achieving individual and team targets set by the department. Especially at the time of a new project implementation, vendor’s contacts are used in the best possible manner avoid unreasonable delays in the purchase of products that would lead to the delay in the project.
· Generate more contacts and form own database of vendors for all seasons. There has to be a good rapport maintained with the colleagues and also with the vendors in the market. This is plays a vital part in accomplishing targets in time.
Shift In-Charge (April 1, 2010 - present)
Reporting to the Site In-Charge, responsible for the overall operation of the site for a particular
Shift that has been assigned. Representative between the Company and the customer and as such is responsible to ensure that the company standards & objectives are met through leading, motivating & developing all staff reporting to him/her on a particular shift.
Administrative/ and Site Operation Management Responsibilities
Compiling of the daily site financial report required for the shift.
Preparing and placing stock orders and supervising their receipt.
Maintaining all necessary product movement reports (transfers, credits) as required.
Maintain store correspondence/communications book.
Develop and maintain staff rosters, time sheets and personnel records as required.
Dealing with all customer complaints in a professional, courteous, and timely manner and informing the Field Supervisor of any serious or ongoing complaints.
Supervise all staff to ensure that all stock including monthly promotional displays is merchandised professionally at all times.
Ensure all stock Deliveries and pickups are handled efficiently.
Acting Site In-Charge Site 68 and Site 30
Reporting to the RFS / Area Manager, the Site In-charge is responsible for the overall operation of the site including all activities and has specific accountability for the performance of the Forecourt, Convenience Store and overall site presentation.
Administrative/ and Site Operation Management Responsibilities Customer Service
Dealing with all customer complaints in a professional, courteous, and timely manner.
Responsibility for the achievement of budgeted targets through sales and profit generation, cash and inventory control, and expense control.
Monitoring of all shift reports and investigating any anomalies.
Compiling of the daily site financial report including disbursements and cash accounting.
Preparing cash for collection.
Preparing and placing stock orders and supervising their receipt.
Maintaining all necessary product movement reports (transfers, credits) as required.
Maintain store correspondence/communications book.
Develop and maintain staff rosters, time sheets and personnel records.
Merchandise Management ( Store & Forecourt)
Ensuring that sufficient stock of all products is available at all times to satisfy all customer demands.
Ensures that all stock lines are maintained in accordance with approved Plano grams.
Ensures set guidelines and promotional programs are implemented in a timely and orderly fashion as directed by head office.
Supervise all staff to ensure that all stock including monthly promotional displays is merchandised professionally at all times.
Ensure all stock deliveries and pickups are handled efficiently.
Ensure stock wastage and shrinkage is within the required levels.
Work as a Customer Service Agent Convenience Store from July 16, 2006, duties and responsibilities mainly to provide excellent customer service to all customers and maintaining the standards and image of the company and performs specific task as assigned.
Responsible for checking and receiving deliveries.
Process and receive payment for major credit cards such as; HSBC, ABN-AMRO, American Express etc.
Process and receive payment for water and electrical bills, as well as reloading of debit Cash Plus and Select Cards provided by the company for the customers.
Process and receive application for SALIK RTA stickers as well as Account Reloads.
Merchandizing, pricing, arranging and refilling of all consumer and merchandizing goods or stocks for display in accordance with the PLAN O GRAM provide by the company.
DISCOVERY DRUG CORPORATION Laspinas City, Philippines
Pharmacy Assistant, February 19, 2003 - July 10, 2006
The company is a retail/wholesale business mainly; pharmaceutical, medical,
Cosmetics, toilet article and consumer goods and other medical/pharmaceutical services.
Responsible for checking and receiving deliveries to ensure accuracy and correctness.
Do inventory in order to monitor drugs/consumer goods availability at all times.
Check and monitor drug and consumer expiration date.
Assist the patient choice of non prescription drugs or in the decision to consult physician.
Carefully prepare and provide the medication with appropriate information needed by the customer.
Responsible in monitoring and replenishment of stocks in the shelves, proper arrangement, pricing and labeling.
IMART INTERNATIONAL CORPORATION Quezon City, Philippines
Pharmacy Assistant/Shift Leader, April 1, 2000 - February 15, 2003
The company is a combined Pharmacy and Convenience Store operates about 60 branches within Metro Manila and nearby provinces. The company is a retail/wholesale business of Pharmaceutical, medical, merchandizing goods/products, cosmetics, snack bars and other convenient store services.
Responsible for monitoring availability of medicines and consumer goods, proper arrangement, merchandizing, labeling, pricing and replenishing.
Preparing and provide the medication needed by the customer/patient.
Carefully prepare and served food/snacks ordered by the customers.
Monitor expiration dates of consumer goods and pharmaceutical products.
Responsible for handling shifts, cashiers accountability, closing shift, banking and deposits as well as ensuring product price are up to date.
EXCELLENCE PACKAGING CORPORATION Valenzuela Metro Manila Philippines
Quality Control Inspector, November 1998 - December 1998
The company is a manufacturing firm that produces quality container of different products such as; plastic gallons, container of lubricant oil, gasoline container, and plastic container. Major clients are TOTAL, SHELL and CALTEX Pandacan Manila OIL DEPOT.
Job includes; sampling, weighing, measuring, and testing of plastic gallons, assuring that finished products are passed through the standard set for it.
CCNA Cisco Certified Network Associate Switching and Routing
CALOOCAN MANPOWER TRAINING CENTER Computer Software Technology July 1998 – December 1998 undergraduate. FACE Dubai UAE CERTIFICATION Graphics Design 1, 2 Adobe Photoshop and Adobe Illustrator, Basic E-Marketing Concept, Adobe flash, Adobe Dreamweaver Overview. ICDL (Ms Word, Ms Excel, Ms Access, Ms PowerPoint) PC Computer Networking
Bachelor in Business Administration Major in Management, Graduated March 21, 1998 Scholar under Educational Assistance Program of Caritas, 1994-1998 Graduated with honors in elementary grade VI, First honor in elementary grade II. Third Outstanding graduate Graphics Design Batch 15, October 16, 2009.