Assistant
Regent Palace Hotel
Total years of experience :2 years, 5 Months
Reception Responsibility:-
*Taking Hand Over From Previous Shift .
*Read And Follow The Log Book.
*Follow Up The Guest Complaints And Informing The Concerned Department
*Check All The Expected Arrivals With Correspondence.
*Send Amenities To VIP Arrivals .
*Assign The Rooms For Arrivals As Per Their Request.
*Confirmation Of Next Day Departures.
*Check The Correspondence Of Next Day Arrivals.
*Responsible For Guest Airline Ticket Reconfirmation, Tours booking; Handles Cash, Foreign Currency, Accepted Credit Cards, Paid Out And Rebates.
*Handles New Reservations, Amendments, Cancellation, Confirmation, Check-In Time, Guarantee Reservations . Discounts, Rates, Room Types, All Applicable Coding& Save Checking out For The Guest.
*Charging No Show And Making No Show Monthly Report.
*Send Police Report (CID ) and (DTCM) Report.
*Clear Daily Petty Cash With Accounting Department.
* Checking In-house Guest High Bills and follow up .
* Answering All Guest and Out Side Calles .
* Sending And answering Emails .
# Supervisor Payable Responsibility:-
* Audit Daily Payments (Medical Staff Expenses, Direct Purchasing, Cars Petrol& Transportations Ect…..).
* Audit Receiving Daily Papers (Bills & Purchasing Orders).
* Audit Journal Entry In System And Posting .
* Filling.
* Audit Cash Daily Moving (Local And Foreign Currency, Check Petty Cash & Cash Receipts ).
*Make Accruals For Payments .
*Make Company Contracts Sheet ( Cleaning, Newspaper& Transportation).
*Make Monthly Suppliers Sheet.
*Make Analyses For Balance Sheet Accounts (Assets , Replacement , Bulding And Constructions ).
*Make Analyses Sheet For Taxes Account % For Suppliers, % For Services, % For Free Jobs & 10.00+% For Goods.
*Make Analyses Down Payments Account .