IT TECHNICAL SUPPORT ENGINEER
AFRI-HUB ICT CENTER
Total years of experience :7 years, 4 Months
Contributed to the setting up of a wireless network at the Micheal Okpara university of Agriculture, Umudike, (MOUAU) Abia state. I was totally instrumental in the life cycle of the project as a network infrastructure engineer. I led the IT Field service Technician team input in the requirement gathering, design, implementation, testing, operation and optimization of the wireless network.
Worked as a network maintenance engineer with the NOC Manager in establishing the network baseline and evaluating and monitoring the network baseline to identify traffic patterns and assign appropriate network resources to optimize bandwidth.
Performed daily IT SUPPORT operations including documentation of network operations and resources utilization broadband aggregation via xDSL/ GPON, Carrier Ethernet, L2/L3 VPN services, IP Core routing.
Worked as a network design engineer in a distributed teams using simulation applications in integrating IP services, assigning configuration to networking devices. This job role was specifically reserved for me as I have a high dexterity in configuring networking devices, also validating design by carrying out a proof of concept testing to validate the successful conclusion of design and roll over implementation schemes.
I dynamically resolved all issues pertaining to the broad spectrum of networking operations. I displayed high level of dynamism as I am a always in dynamo- mode as regards my job activities as a design engineer in validating the implementation and verification lists of the unit before deployment.
Participated as a team in ensuring day to day analysis of data statistics using IP SLA operations tools including the Cisco Works Internetwork Performance Monitor for tracking the operation types.
Functioned as an IT education personnel in the training of employees and students of MOUAU, in ICT compliant courses, also liaised with the ICT department of the university in resolving simple and technical problems.
Executed other all and sundry duties of IT services as connected to various pertinent operations to ensure ongoing operation efficiency of the organization network including the installation and configuration of computer systems, diagnosing hardware/ software errors.
: functioned as the unit data collation officer. Converted the analog data into its digital representation, carried out analysis on the data for onward interpretation by the economist
Functioned as a research officer in the field, conducting field experiments to determine requirements for maximum yield capacity for root crop development
Carried out training, presentations and seminars for the dissemination of new innovations and latest technologies to the extension officer
Worked as a team with the engineering research unit to determine cost benefit analysis on the implications on operation of low end engineering design for root crop development using latest applications
Liaised with the College of Engineering, MOUAU, on information exchange for duality of purpose in achieving schemes for the overall development of both institutions.
I am committed to the ongoing encapsulation of IT know-how for the development and expansion of specific qualities for the expedient resolution for positive outcomes and integration of principal solutions to speed up business operations and advance the progress of the organization. I am an expert in the network infrastructure engineering field both by qualification and by experience. My resume is explicative of the vast technical skills, tools, boosters which I bring to bear. The route that I chose in anticipation of attaining my aspirations of becoming a highly sought after technocrat led to my first taking training in the desktop publishing and accessories, 2000. After graduating in 2006 as an engineer, I obtained a diploma in hardware engineering 2008 where I was exposed to the nitty-gritty of hardware components and its maintenance. During this period I demonstrated high sagacity for IT technical operations and services. I am scrupulous and highly attentive to details in any endeavor that I am involved in. This has led to my ability to multitask in multi sector environments and emerge successful in whatever I set out to achieve. I am determined to try as much as I can within my utmost capacity to complete any project that I initiate. This lead to the sequential attainment of various IT professional certificates including the CCNP 2015 CCNA 2014 CCENT 2011. Simultaneously I was also studying for a master’s degree in IT, which I rounded off in 2014 with a distinction. I have an inclination towards resolving technical and complex analysis by straight forwardly applying structural solutions. During the period of my working at Afrihub ICT center, I demonstrated spontaneity in localizing faults and implementing corrective actions increasing operational efficiency and decreasing downtime. I was regarded as the go to person for quick and prompt resolutions of the unit IT problems at the research institute engendering mutuality and cordiality between my superior colleagues and myself. I was giving more level of responsibilities and entrusted with confidential information as pertaining my integrity and dedication to duties. Presently I continue to upgrade and update on pre existing knowledge to be abreast with the latest innovations and skills that are in vogue in the industry. I am self propelled and can initiate and execute projections as a soloist or much preferably in a unit as a team member. Practicality is the most sought after in the IT industry with latest technologies becoming outdated frequently, keeping abreast is a function of being actively involved. I look forward to actively participating and contributing to the goals and aspirations indicative of the industry and the organization in particular.