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Michel KHOURY, Head of HR And Administration

Michel KHOURY

Head of HR And Administration·ADNH - AGT

United Arab Emirates

Diploma, Human Resources

Work experience

Total years of experience: 18 years, 5 months

Head of HR And Administration

September 2022 - April 2024

ADNH - AGT

Abu Dhabi, United Arab Emirates

September 2022 - April 2024

• Led and managed a team of 30 across Talent Acquisition, Training & Development, Employee Relations, and Administration, ensuring efficient HR operations.
• Developed and implemented HR strategies that align with business objectives, contributing to the growth and sustainability of AGT’s services.
• Oversaw employee engagement initiatives and policies to foster a positive, inclusive workplace culture.
• Ensured compliance with UAE labor laws and best practices in PRO services and government relations.
• Spearhead HR process improvements that increased operational efficiency by 15%.

Company industry:
Automotive Repair, Spare Parts, & Support Services
Job role:
Human Resources and Recruitment

Head of HR & Administration

September 2022 - April 2024

Abu Dhabi National Hotels (ADNH) – Al Ghazal Transport

Abu Dhabi, United Arab Emirates

September 2022 - April 2024

•• Led and managed a team of 30 across Talent Acquisition, Training & Development, Employee Relations, and Administration, ensuring efficient HR operations.
• Developed and implemented HR strategies that align with business objectives, contributing to the growth and sustainability of AGT’s services.
• Oversaw employee engagement initiatives and policies to foster a positive, inclusive workplace culture.
• Ensured compliance with UAE labor laws and best practices in PRO services and government relations.
• Spearhead HR process improvements that increased operational efficiency by 15%.

Company industry:
Motor Vehicle Passenger Transport

Freelance HR Consultant (Limited Contract)

July 2021 - January 2022

FOO TECH LTD

Dubai, United Arab Emirates

July 2021 - January 2022

FOO_ has emerged as a leading FINTECH provider by focusing on Technology, Innovation, Expertise & Quality. Working with leading clients in their industries, FOO has quickly expanded in the MENA region and has set the benchmark for design experience and quality. FOO’s vision is to expand globally and create a positive impact on future technologies.
Position: HR Consultant - Consultancy basis: working on many projects (Talent Acquisition/ Recruitment, Grading Structure, Administration, Employee Relations and HR Projects)

Company industry:
Financial Services
Job role:
Human Resources and Recruitment

HR Manager (6-month contract)

January 2021 - July 2021

Horizons & Co

Dubai, United Arab Emirates

January 2021 - July 2021

Horizons & Co is one of the UAE’s leading multi-disciplinary law firms. The lawyers boast a vast range of qualifications and registrations and come from both civil and common law backgrounds, enabling the company to assist corporations and individuals on any legal aspect of living and working in the UAE and its free zones.
Position: HR Manager - Consultancy basis: worked on many projects (Talent Acquisition, Grading Structure,
Administration, Employee Relations and HR Projects)

Company industry:
Law Firm
Job role:
Human Resources and Recruitment

Freelance HR Consultant (6-month contract)

January 2020 - July 2020

Etoile Group

Dubai, United Arab Emirates

January 2020 - July 2020

Etoile Group is one of the leading group at the forefront of the luxury fashion retail industry in the Middle East and developed an inspiring reputation as ambassador of fashion-forward know-how and excellence. During the last 25 years, the company has established a strong presence in the GCC that includes the UAE, KSA, Kuwait, Qatar, Bahrain and
Lebanon. With selected high end brands, exclusive and sought after events and a focused strategy of retailing throughout the region, Etoile Group stands out in this highly competitive market.
Position: HR Consultant - Consultancy basis: worked on many projects (HR: Talent Acquisition, Talent Management 180 /360, Succession Planning, Administration, Customer Service, and Project Management)

Company industry:
Fashion Design
Job role:
Human Resources and Recruitment

HR Business Partner & Senior Group Talent Acquisition Partner

January 2015 - August 2019

Mazrui International Holdings Company

Abu Dhabi, United Arab Emirates

January 2015 - August 2019

Mazrui International is a privately-held diversified holding company that operates across numerous industries and asset classes. Originally created to manage the business interests of the family, it has grown both organically and inorganically
into a significant contributor to, and key player in, the UAE economy.
Position: Senior Group Talent Acquisition Partner and HR Business Partner (for Mazrui International and Nova Vita Specialised Paediatric Hospital since April 2016) - HR Business Partner for Mazrui International, Mazrui Real Estate, Mazrui Investment (Corporate Office)
Responsible for Talent Management and Acquisition for the entire Mazrui International which covers different sectors within the Oil
& Gas, Retail, Trading, Healthcare, Education, Construction, Hospitality & Real Estate sectors.
Roles & Responsibilities include:
 Talent Acquisition / Management: Performance Management, Competency framework development and Feedback,
Succession planning, Career Development, Talent Development (Design policies etc…): Roll out and promote a talent management strategy, and make sure that it is well embedded within the group, follows our HR practices, policies and procedures, develop suitable training programs, apply competency framework that will facilitate the evaluation and gathering of information / feedback from staff (all levels), yearly employee assessment, development plans, mobility and rotation within the departments etc. Conduct exit interviews, shares information and highlight opportunities for
improvement.
 HR Strategy and Manpower Planning
 Employee Relations / Employee Engagement: responsible for building strong cooperative relationships and partner to figure the
culture, support the business strategies and identify and develop the talents necessary to deliver our companys mission.
 Compensations & Benefits
 HR Operations- Payroll processing - government relations issues with PRO and legal matters with the Legal department and
PRO.
 HR Policies and Procedures and HR Business Partnering and Financial and Budget Management: serve as the strategic partner
and consultant to the business, develop HR strategies, conduct needs’ assessments and act as an employee main source of HR
information and change agent with a strong emphasis on employee engagement initiatives while demonstrating the company
values and maintain a culture of accountability.
 Experience in hands-on
 Detailed-oriented
 Possession of excellent problem-solving, analytical, and interpersonal skills (communication, attitude and delivery). Capable of
building effective working relationships with internal stakeholders across multiple business units, serve as a negotiator and
advisor to senior management, and motivator to ensure team members adhere and support team vision and goals, provide
coaching and counseling for Business Partners on trends in internal employee relations issues.

Company industry:
Other Business Support Services
Job role:
Human Resources and Recruitment

Regional HR Manager

September 2009 - December 2014

INDEVCO Group

Beirut, Lebanon

September 2009 - December 2014

INDEVCO is an international manufacturing group that produces paper, plastic and corrugated packaging for agricultural, beverage, construction, catering processed food, dairy, industrial, paramedical and pharmaceutical, chemical and petrochemical, soap and detergent, tissue and hygiene converting, tissue making and promotional marketsand many others. Its headquarters are based in Lebanon with more than 75 companies /plants worldwide and over 10, 000 employees.
Position: Regional Human Resources Manager - IPC & IPM Divisions
 Deliver holistic regional Human Resources support services for the MEA region covering 4 countries, reporting to the President
 Design and implement policies and procedures on staffing and workforce management to optimize production and services
 Introduce learning and development programs for the staff and leaders to enhance their skills
 Business partnering with department heads and key customers on driving robust commercial calendar delivering against
company strategy
 Deliver annual HR business and long-term strategic plans
 Charting human capital & resource management, talent acquisition and retention programs to build a result oriented
commercial structure
 Support talent acquisition & management initiatives as well as contribute to sourcing, interviewing, selecting and training
programs
 Performance Management, Competency framework development and 360 Assessments and Feedback, Succession planning,
Career Development and Top Talent development in line with the overall HR strategy to enhance and improve operational
performance
 Design the compensations and benefits scheme which includes salary structures & grading scales specific to each of the
countries covered as well as develop the total rewards policies for the staff that act as incentives for optimizing performance
 Manage the public relations & government affairs office, as well as overseeing the general affairs & office administration,
employee relations, and deliver undisputed labor law compliance
 Leading the HR team (8 individuals)

Company industry:
Manufacturing
Job role:
Human Resources and Recruitment

HR & Administrative Manager

January 2008 - August 2009

EIPC

Beirut, Lebanon

January 2008 - August 2009

EIPC is a high-end printing specialist that developed into an industrial enterprise of paper related products and gift items with creativity and technology as the forefront tools of its success. Its headquarters are based in Lebanon.
Position: HR & Administration Manager
 Manage the regional Human Resources & Administration division, reporting to the Managing Director
 Design and implement policies and procedures on staffing and workforce management to optimize production and services
 Introduce learning and development programs for the staff and other management to enhance their skills
 Create and implement High Performance and Succession planning to identify, retain and develop high performers
 Deliver annual HR business and long-term strategic plans
 Manage human capital & resource management, talent acquisition and retention programs to build a result oriented
commercial structure
 Support talent acquisition & management initiatives as well as contributing to sourcing, interviewing, selecting
 Design the compensations and benefits scheme which includes salary structures & grading scales specific to each of the
countries covered as well as developing the total rewards policies for the staff that act as incentives for optimizing performance
 Manage and process the payroll & tax calculation
 Manage the public relations & government affairs office, as well as overseeing the general affairs & office administration,
employee relations, and support compliance with government regulations
 Leading the HR and administration team (4 individuals)
Achievements
 Full Organization Restructuring and division setup

Company industry:
Printing
Job role:
Human Resources and Recruitment

Planning & Quality Control Senior Expert

August 2004 - December 2007

Fal Dete Telecommunications

Beirut, Lebanon

August 2004 - December 2007

Alfa is the brand name of the first Lebanese mobile network managed by FalDete Telecommunications.
Position: Planning and Quality Control Senior Expert
Responsibilities
 Secure operational support for the people in charge of the customer service processes, procedures, process coherence and its
improvement.
 Work for customer satisfaction and loyalty: preview, plan and arrange adequate CSR presence schedule

Company industry:
Telecommunications
Job role:
Quality Control

Education

Lebanese American University

January 2008

January 2008

Diploma, Human Resources

Lebanon

Certificate of Accomplishment in Professional Human Resource (PHR)

Lebanese American University

June 2003

June 2003

Master's degree, Business Administration

Lebanon

Skills

Talent Acquisition
Expert
Talent Acquisition
Expert
Succession Planning
Expert
Succession Planning
Expert
Talent Management
Expert
Talent Management
Expert
Employee Relations
Expert
Employee Relations
Expert
Recruitment
Expert
Recruitment
Expert
STRATEGIC LEADERSHIP
Intermediate
STRATEGIC LEADERSHIP
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
TALENT MANAGEMENT
Intermediate
TALENT MANAGEMENT
Intermediate
ORGANIZATIONAL DEVELOPMENT
Intermediate
ORGANIZATIONAL DEVELOPMENT
Intermediate
BUSINESS ADMINISTRATION
Intermediate
BUSINESS ADMINISTRATION
Intermediate
TALENT ACQUISITION
Intermediate
TALENT ACQUISITION
Intermediate
POLICY DEVELOPMENT
Intermediate
POLICY DEVELOPMENT
Intermediate
EMPLOYEE PERFORMANCE MANAGEMENT
Intermediate
EMPLOYEE PERFORMANCE MANAGEMENT
Intermediate
CROSS FUNCTIONAL TEAM LEADERSHIP
Intermediate
CROSS FUNCTIONAL TEAM LEADERSHIP
Intermediate
BENEFITS ADMINISTRATION
Expert
BENEFITS ADMINISTRATION
Expert
EMPLOYEE RELATIONS
Expert
EMPLOYEE RELATIONS
Expert
GOVERNMENT
Expert
GOVERNMENT
Expert
HUMAN RESOURCES
Expert
HUMAN RESOURCES
Expert
MICROSOFT OFFICE
Expert
MICROSOFT OFFICE
Expert
OFFICE ADMINISTRATION
Expert
OFFICE ADMINISTRATION
Expert
PAYROLL PROCESSING
Expert
PAYROLL PROCESSING
Expert
POLICY ANALYSIS
Expert
POLICY ANALYSIS
Expert
PUBLIC RELATIONS
Expert
PUBLIC RELATIONS
Expert
REPORTS
Expert
REPORTS
Expert
Feedback
Expert
Feedback
Expert
IPC
Expert
IPC
Expert
IPM
Expert
IPM
Expert
Administration
Expert
Administration
Expert
Profiles
Expert
Profiles
Expert

Languages

Arabic
Expert
English
Expert
French
Expert

Hobbies

  • Reading, Tennis