Department Coordinator
dp world
مجموع سنوات الخبرة :11 years, 8 أشهر
Processing purchase requisition CAPEX & OPEX & related activities in Oracle - FUSION. To perform general office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping work
• Preparing of Duty Roster for all employees & uploading it in ROSTIMA.
• Providing administrative support to Manager in a manner consistent with the department goals & objectives
• Preparing agendas & other meetings.
• Follow up third party services ( Phone, Internet, IT, Insurance, Imdaad, DEWA, Cleaning, Car, Manpower…etc )
• Manage agendas, travel plans and appointments for upper management.
• Following up all administrative requirements of department & top management in effective manner
• Maintaining & updating efficient database of internal & external clients and archive all information received by the department, electronically or paper for reference & documentation purposes.
• Provide updates on ongoing & upcoming projects, keep status check on current projects & ensure deliverables are met by involved personnel.
• Proactive work and ensure continual recommendation to improve departmental functions are developed and implemented.
• Filing documentation appropriate files in order to facilitate quick and easy retrieval.
• Following up with maintenance work of vehicles & equipment’s, monitor movement or the vehicles. Ensure on time renewal of company maintained vehicles, submit documents to authorities for license renewal.
• Responsible for the performance of administrative and personnel functions, with particular responsibility for the areas of timekeeping and record keeping.
• Assists with facility and general office administration duties as necessary.
• Processing employees Visa
• Collecting Payments
• Petty cash
• Recording of various information and completion of forms.
• Performing of key reconciliations and follow-up of reconciliation issues.
• Performing of various other finance related checks.
• Accounting of journals.
• Recording of payroll details such as rosters and overtime.
• Preparation of customer invoices and statements.
• Preparation and delivery of banking deposits.
• Operate telephone switchboard to answer, screen and forward calls, providing information and taking messages.
• Front liner of the company.
• Hear and resolve complaints from clients, consultants and visitors.
• Handling and monitoring stationeries to ensure that properly managed in a cost effective manner.
• Receiving and dispatching documents for courier and arranged for distribution.
• Assists with facility and general office administration duties as necessary.
• Assisting GM to conduct all company's administration activities in a professional way
• Optimize the GM's time efficiently by arranging meeting, mission, schedules and calls.
• Prepare a minutes of meeting and distributed on time
• Guarantee the efficiency of the document retrieval system for the Department
• Contribute and maintain a good working environment within the Company
• Filling & guarantee the security of all confidential documents of the Company
• Ensure all required reports / presentations are provided on time and in a professional manner.
1. Take customer calls and provide accurate, satisfactory answers to their queries and concerns
2. De-escalate situations involving dissatisfied customers, offering patient assistance and support
3. Call clients and customers to inform them about the company's new products, services and policies
4. Guide callers through troubleshooting, navigating the company site or using the products or services
5. Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
6. Collaborate with other call center professionals to improve customer service
Help to train new employees and inform them about the company's customer management policies