ميشيل كونتانتي, STEWARDESS

ميشيل كونتانتي

STEWARDESS

Realship Yacht Rentals Corp.

البلد
الفلبين
التعليم
بكالوريوس, Foreign Service
الخبرات
6 years, 1 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :6 years, 1 أشهر

STEWARDESS في Realship Yacht Rentals Corp.
  • الفلبين
  • يناير 2017 إلى فبراير 2018

Professional work experience as Stewardess/Housekeeping in a 70ft yacht.
Responsible for the everyday smooth operation of the boat’s interior department.
Housekeeping services, laundry procedures and wardrobe management, food and
Beverage service and clean up and entertaining.
Providing valet services and overall guest care.
Protecting, maintaining and caring for valuable interior items and surfaces.
Creative planning and quality services of theme dinners and occasional guest parties.
Writing and updating all interior manuals and guest information documents.
Assuming full responsibility for certain onboard safety tasks in an emergency.

HOUSEKEEPING ATTENDANT في RICHMONDE HOTEL
  • الفلبين
  • أكتوبر 2015 إلى أكتوبر 2015

Enters and prepares the room for cleaning.
* Makes bed setting.
* Replenishes the guestroom and bath supplies.
* Checks and secures the rooms.
* Replenish amenities according to the operational standards.
* Ensure security of guest rooms and privacy of guests.
* Perform rotation cleaning duties.
* Responsible for the cleanliness and maintenance of his/her work area.
* Attends to guest calls, guest request / guest complaints in the area assigned.
* Responsible for achieving and exceeding the guest satisfaction score.

EXECUTIVE SECRETARY في MEGAWORLD CORPORATION
  • الفلبين
  • يناير 2015 إلى أغسطس 2015

Keep an updated record of all names, addresses, telephone numbers and other pertinent
information regarding unit owners/tenants, contractors and other persons related to the
property.
Ensure the fillings of documents are updated. Prepare all requests for payments as well as
to monitor delivery of items requested as per purchasing guidelines of the property.
Take charge of the simple day to day activities in the property in the absence of Senior Estate Manager.
Review all billings by supplier, and ensure that checks are prepared within set timetables.
Review activity permits, to be carried out along the common areas of the Estate.
Responsible on updating the payments (water, association dues, electricity) of all locators.
Answering telephone calls and transfer to appropriate staff members.
Meet and greet clients and visitors.
Perform general clerical duties.

OFFICER IN CHARGE في Megaworld Corp.
  • الفلبين
  • يونيو 2014 إلى فبراير 2015

Assists tenants on their complains and queries.
Prepares parking contracts.
Prepares memos.
Monthly Updates of Mall and Parking Collection.
Monitor overnight charges and other services request charge.
Prepares reports such as WPS (Weekly Progress Report), Parkcom Report and
TRO (Tenant Relation Officer Meeting).
Prepares tenant monthly billing such as Electric, Water, CUSA, LPG.
Coordinates to all service providers for all concern and needs of mall and parking operation.
Coordinates with Technical Group for tenant’s concerns.
Conducts Special Projects vital to operations.
Monitors and ensures the cleanliness of the mall, parking area, stockroom and dumpsite.

ADMINISTRATIVE ASSISTANT في Megaworld Corp.
  • الفلبين
  • أغسطس 2012 إلى يونيو 2014

Provides a full range of secretarial and clerical support to officers and staffs by
preparing/drafting standard documents and correspondences.
Checks the Daily Sales Report.
Encodes Parking Tickets.
Updates Weekly Parking Audit Reports.
Inventory of supplies.
Doing RFP (Request for Payment), PR (Purchase Request).
Responsible in handling parker complaints/concerns.
Prepares monthly schedule for service providers.
Prepares parking reports such as WPS (Weekly Progress Report), Parkcom report.
Records Minutes of Meeting / Records and Transcribes Minutes of Meeting.
Updates Service Provider Billings.
Aids in posting as “Break Time Reliever” on booth as emergency/needs arises.
Clears transacted parking cards.
Performs other duties and responsibilities as assigned by the Administrator.

HR RECEPTIONIST في Searchers & Staffers Corp - Jollibee Foods Corp.
  • الفلبين
  • نوفمبر 2011 إلى مارس 2012

Responsible for welcoming visitors, processing, transferring calls, receiving,
distributing and properly logging incoming and outgoing documents.
Performs various administrative functions such as processing customer inquiries
primarily within their floor assignments ensures smooth operation of all meeting rooms
and other duties assigned from time to time.

TEAM LEADER - TELEPHONE OPERATOR في Searchers & Staffers Corp - Jollibee Foods Corp.
  • الفلبين
  • يوليو 2010 إلى نوفمبر 2011

Responsible in handling customer’ concerns/complaints.
Responsible for answering calls and customers’ queries.
Performs other duties and responsibilities as assigned by the Supervisor.
Responsible for the updates of old and new employees and store’s directories.

الخلفية التعليمية

بكالوريوس, Foreign Service
  • في University of Manila
  • مارس 2010

Scholar student granted for Four Years

Specialties & Skills

Hospitality
Interiors
Management
Customer Service Skills
Customer Interactions
FANCY TABLE NAPKIN FOLDINGS
COMPUTER LITERATE
PERSONAL SURVIVAL TECHNIQUES
BED SETTINGS
TABLE SETTINGS

اللغات

الانجليزية
متوسط
الفيلبينية
اللغة الأم

التدريب و الشهادات

CROWD MANAGEMENT (تدريب)
معهد التدريب:
SIMS
تاريخ الدورة:
March 2017
المدة:
16 ساعة
CRISIS MANAGEMENT (تدريب)
معهد التدريب:
SIMS
تاريخ الدورة:
March 2017
المدة:
24 ساعة
BASIC TRAINING (تدريب)
معهد التدريب:
SIMS
تاريخ الدورة:
October 2016
المدة:
40 ساعة