Michelle Masupil, Instructor

Michelle Masupil

Instructor

Filipino Institute

Location
United Arab Emirates - Dubai
Education
Diploma, Human Resources
Experience
11 years, 7 Months

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Work Experience

Total years of experience :11 years, 7 Months

Instructor at Filipino Institute
  • United Arab Emirates - Dubai
  • My current job since September 2018

Human Resource Management/Hotel & Restaurant Management Instructor

 Facilitating HR Management and Hotel & Restaurant Management Courses by presenting lessons in a comprehensive manner.
 Preparing and maintaining all course-related records including evaluation, attendance records, and submitting information as required.
 Developing and enriching professional skills and knowledge by attending seminars, conferences etc.

Human Resources Manager at Marble Masters Cleaning Company
  • United Arab Emirates - Dubai
  • March 2018 to February 2020
  • October 2016 to January 2018

Conduct housekeeping and hospitality training for the newly hired; ensuringthe
comprehension and execution of standards are met.
* Ensure all training materials are up to date.
* Ensure all team member trainings, documentation and testing is completed in the
required time frame.
* Follow outlets policies, procedures, service standards and safety policy

Supervisor
  • January 2017 to October 2017

Assists in rooms allocations for incoming and outgoing staff
* Conducts regularly inspections to ensure proper cleaning and the respect of housing
rules and regulations as well as the good use of assets.
* Coordinates all necessary repairs and maintenance needed.
* Checking pest control and reporting any requirements.
* Ensures that the inventory of the accommodation when employees move in and upon
their transfer/departure is being done, recorded and filed for the futurereference.
Help Desk and Operation Support

  • May 2014 to November 2015

Handles the relocation of staff in all areas.
* Request for the materials needed on both soft and hard services.
* Serves as Housing and Transportation coordinator involving staff movement.
* Updates manpower status and project data Kingdom Wide.
* Follow up the monthly reports in all areas.

Service Supervisor at EPSON PRECISION PHILS.INC
  • December 2013 to April 2014

Job Descriptions:
* Supervise and manage the female staff and operations of thetransient
housekeeping/tea girl.
* Investigates complaints regarding housekeeping services and equipment’s and take
corrective actions.
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* Conducts orientation training and in-service training to explain policies, work
procedures, and to demonstrate some electrical equipments.

Associate at Pangasinan State University
  • Philippines
  • January 2005 to January 2007

Education

Diploma, Human Resources
  • at Arab Institute For Accountants and Legal
  • July 2018

Specialties & Skills

Team Management
Computer Skills
Soft Skills
ADMINISTRATION
MICROSOFT OFFICE
POLICY ANALYSIS
PRINTERS
APPROACH
BUSINESS CORRESPONDENCE
CLERICAL
COMPUTER HARDWARE
CONSULTING
DOCUMENTATION
outlook
office administration
office management
operation