Admin cum Accountant
Just White Dental Clinic
Total years of experience :14 years, 5 Months
Assist director and other managerial staff.
• Assist & provide training and guidance.
• Delegate duties such as typing, copying, and scanning.
• Assist the directress to hire, terminate, and train staff.
• Create schedules.
• Work with the Director to sustain and grow programs and service.
• Manage administrative functions to ensure smooth and efficient operations of the organization.
• Ensure performance goals are met and set.
• Fulfill duties delegated by director.
• Attend and preside over meetings.
• Participate in strategic planning.
• Represent the organization to the public, key stakeholders and business partner. (Supplier/s)
• Plan and implement the annual calendar of activities including fundraising initiatives, special events and the official administrative acts.
• Responsible for cheque issued and supplier’s concern
• WPS /Staff & Doctor’s Salary preparation & Staff’s Payment Miscellaneous
• Documents financial transactions by entering account information.
• Recommends financial actions by analyzing accounting options.
• Summarizes current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports.
Job Description: Secretary cum Customer Service/ Medical Insurance Billers
Prepare and manage correspondence, reports and documents
Organize and coordinate meetings, conferences, travel arrangements
Implement and maintain office systems
Set up and maintain filing systems
Collate information and maintain databases
Communicate verbally and in writing to answer inquiries and provide information
Coordinate the flow of information both internally and externally.
Arrange and confirm appointments
Handle incoming/outgoing phone calls, e-mail and other material.
Teletech Customer Management
Pasay City, Philippines
Feb 08, 2005- Sept 28, 2009
Position: Call Center Agent/ Team Leader/ QA Specialist
Health Insurance Account
BLUESHIELD OF CALIFORNIA ACCOUNT (Inter plan Teleprocessing System Account)
BLUESHIELD OF CALIFORNIA ACCOUNT (National Accounts)
Pasay City, Philippines
Universal Associate
Provider Claims Associate (Healthcare Account)
Evaluation and QA Coaching output targets on a consistent basis. Coaching and calibrating calls
Answers telephone inquiries of the providers regarding medical claims
Bachelor of Science in Information Technology AMA Computer University, Philippines Graduated in May 2005