michelle SANTOS

 Reports directly to the General Director of the Department acting as its Executive Admin Assistant. Managing the day to day operations of the Executive Office and Director’s calendar to arrange appointments, meetings and conferences.

 Conserves executive's time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications.

 Responsible in screening incoming correspondence and reports and makes preliminary assessment of the importance of the documents.

 Prepares and organizes paper works and other materials as needed in the meeting.

 Provide administrative and clerical support to other heads of the department.

 Manages a full range of correspondence, reports, bills, dictated notes and proofreads as well as assisting in preparation of memos, agendas and international communications.

 Composes and distributes correspondence including invitations, instructions, thank you letters, updates on the conference status and others.

 Manages the preparation expense accounts and makes travel and visa arrangements.

 Assists in the employment process handling callbacks, scheduling and maintaining current application files.

 Manages paper and electronic filing systems, handles and routes mail and operates a variety of office machines such as computers, telephones, fax machines etc.

 Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.

 Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; verifying receipt of supplies.

 Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.

• Handles the classroom daily activities like preparing materials for lessons that allow the teacher to concentrate more on her teaching.
• Supports pupils with particular individual needs.
• Supervises class for a teacher who is absent or out for training or meeting.
• Creates and designs school seasonal display boards for arts and crafts.
• Practices students in their reading, singing, dancing and drama scripts. Observes individual performance of every pupil and reports observations to the teacher.

• Processes applications for admissions. Ensures compliance with administrative policies and procedures. Assists students with the completion of forms. Reviews and verifies forms for completeness and accuracy.
• Establishes and maintains student files, ensuring all personal and academic records are kept current and accurate.
• Monitors student records to ensure compliance to academic regulations and program requirements for graduation.
• Performs clerical functions incidental to office activities.
• Prepares Grading Sheet Materials in hard copy form or soft copy including formulas to be used by the Teaching Staff every School Quarter.
• Assists the Principal and Assistant Principal in the computation of grades.
• Prepares student Identification Cards, Progress Report Card, Diplomas, Certifications and Transcript of Records.
• Prepares and submits academic requirements of College Entrance Examinees to respective colleges or universities.

• Reports directly to the School Administrator and School Owner .
• Schedules meetings and appointments. Prepares agenda and take charge in handling minutes.
• Takes charge in the preparation of school memos, correspondence and dissemination of information to proper channels.
• Prepare rental agreements with the school canteen and other communities renting school facilities.
• Answer phone inquiries with regards to school policies and programs and/or relays them to proper coordinators.
• Works hand in hand with faculty staff in the preparation of examination materials.
• Checks and monitors time organization of faculty and staff and reports it to the payroll officer.

• Acts as personal/office secretary of an Endocrine Consultant.
• Takes dictations, prepares office memorandums and distributes them to concerned hospital departments.
• Handles appointments and arranges daily itineraries.
• Coordinates with the hospital’s college department with regards to the teaching timetable and programs. Distributes allocated teaching time to medical students and schedules them for teaching class.
• Takes charge of medical reports and submits them to proper custodians.
• Books personal and business trips in and out of Riyadh.

• Owns and operates a food booth inside a commercial establishment (Circle C Mall, Congressional Avenue, Philippines).
• Trains and supervises staff. Takes charge of proper merchandising and marketing.
• Handles the day to day transactions of the store from sales projections, inventory of stocks, raw materials ordering and sales computations.
• Does product / food costing and product profitability computations.
• Coordinates with the brand representative regarding sales and product directives.
• Submits financial standing of the food stand to its business’ conglomerate.

• Local Store Marketing team leader.
o Plans and implements various local marketing promotions whether in or out-of- store based.
o Trains Store Managers and Marketing Assistants on the basics of making a Marketing Plan.
o Handles nationwide seasonal promotions like Christmas Raffle Draws, Halloween Decoration Contests, Mother’s Day, etc.

• Kids Marketing Programs
o Handled implementation of Party Bash, Kids Contests, Awarding Ceremonies and different forms of Summer Workshops.

• Events Organizer
o Took charge in organizing events such as movie or concert sponsorships, variety shows, radio tours, etc. both in Metro Manila and different provinces.

• Store Marketing Opening Team Leader
o Was able to lead the opening-up of around 50 KFC stores nationwide from 1997 to 2002.
o Took charge of awareness campaigns and strategies such as merchandising, announcements in print and radio, leafleting, etc.
o Worked hand in hand with the new store’s manager in planning and implementing concepts in order to achieve sales forecast and targets.

• Occasionally carries task on print and radio ad campaigns. Worked hand in hand with advertising agencies and printing houses.
• Takes charge in the implementation of KFC’s Bucket Family Meal Promotions. Seek tie-ups with Pepsi, Nestle and Star Cruises.
• Reports directly to the Vice President of Marketing.

In-Store Marketing Officer
• Reports directly to the Restaurant General Manager. Implements and monitors marketing activities for different kinds of programs.
• Takes charge in Kids Marketing promotions such as birthday parties, Christmas activities, summer workshops, Kiddie Crew and Mascot Appearances.
• Trains and supervises Marketing Assistants.
• Implements in-store merchandising and maintains an appropriate image of the store in every occasion.
• Responsible for gathering and updating data such as trade market surveys, market profile analysis, costing and promotional inventories.

Shift Manager Reliever
• Supervises counter and/or dining areas of the restaurant. Relieves the on-duty manager and oversees staff in the standard food or product preparations.
• Takes charge in the flow of store’s operation making sure that there is enough manpower available at any given time.
• Handles the cash clearing in and out of cashiers every after working shift.