Michelle Ann Nacario

• Responsible for personal and professional development of the organization’s personnel, which involves employee orientation.
• Responsible for employee welfare, safety, wellness and health, counseling and involvement in the development and implementation of policy documents and handbooks that can be referred to by employees.
• Responsible for HR policy development and documentation in line with the company’s corporate vision.
• Assist with other staff members to ensure the implementation of all HR policies and procedures
• Participating in performance management working closely with senior management within the organization.
• Assisting HR Generalist to develop compensation and benefits systems that fit the company’s HR responsibilities.
• Conducting Pre-screening interview to the applicant through telephone.
• Involved in Recruitment process and selection for the division and provide quality job description for new position.
• To coordinate with all Head of Department and understand their manpower requirements and fill the vacancies at the earliest.
• To maintain Employee Attendance and generate salaries through the software.
• Preparing salary analysis report of the assigned company/branch and submit to Group HR Director.
• Maintain the integrity and confidentiality of employees files in the system and in the Personal File Folder and update changes to any employee compensation details or employee records
• Maintaining strong relationship and goodwill with all employees.
• Personally handle complaints and counseling.
• Facilitating the process of staff recruitment.
• Keeping record of all approved staffs requisition forms.
• Maintaining vacancy list compilation.
• Updating in the HR system and personnel file for staffs transfer, promotions and salary adjustments and other necessary files.
• Coordinating with the Finance Department on payment and verify balance of outstanding leaves.
• Printing of attendance biometrics of all the staffs every end of the month to check and reviewed if there is any inconsistently.
• Preparing End of Service of the employee with the coordination to the Accountant of each company/branch of PVG.
• Preparing monthly payroll sheet of all company/branch of PVG.
• Preparing salary certificates and salary payslip as per requested by the employee.
• Responsible in keeping of passport for those staffs with outstanding loans/advances on the company.
• Assist in managing the performance appraisals of employees on a quarterly/semi-annual basis and in the administration of disciplinary action to employees
• Providing documents required by the Insurance Company and distributing of Health Insurance Card to the employee.
• Preparing urgent report or request from the higher management.
• Handling all inquiries and follow up emails related to Salaries, Leaves, Salary Increment Request, etc.
• Preparing Salary Revision Letter after approval from the Top Management and responsible for the processing to execute.
• Preparing Internal Memorandum and sending to all company/branch Manager.
• Checking the availability of employee contracts on the MOL System.
• Printing of Labour Contract and Labour Card from MOL system.
• Fulfilling reports required by the chosen bank.
• Preparing all documents/files to meet the requirements for Labor Inspection.
• Ensures the Daily, Weekly, Monthly or Quarterly reporting requirements are achieved with agreed turn-around time

Conducting HR Orientation for all Newly Hired Employee.  Endorsing newly hired employee to all departments.  Responsible for the execution of all HR processes (e.g. Job Description, Performance Evaluation, Ongoing Physicians Performance Evaluation, Competency Checklist, Leaves & Memos).  Ensures that all the information is updated.  Responsible for encoding in Accounts, Focus & HR System.  Deal with Employee requests regarding Human Resources issues, rules & regulations.  Handling all inquiries and follow up emails related to Salaries, Compensatory Off, Leaves, Salary Certificates, etc.
 Responsible for keeping records for renewed contracts & increments.  Maintains Employee information by entering and updating employment and status-change data.  Proficient in Microsoft Office tools (i.e. Word, Excel, Power Point).  Actively participates in the implementation of the ASH HR, workforce planning and workforce performance aspects of ASH-HR Strategy.  Maintains Employee confidence and protects operations by keeping Human Resource information confidential.  Ensures appropriate systems are in place to collect, monitor and interpret ASH wide workforce information.  Ensures the practices of the Divisional HR Team support the promotion of equality & diversity.  Ensures the Daily, Weekly, Monthly or Quarterly reporting requirements are achieved with agreed turn-around time.  Preparing salary certificates as per requested by the employee.  Preparing monthly salary timesheets.  Assisting the PRO department as needed.  Coordinating with the Payroll for any salary adjustments.  Preparing all documents/files to meet the requirements for Hospital Inspection such as JCI, ISO, Health and Safety and HAAD.  Other Administrative tasks given from time to time

• Greet customers entering establishments.
• Receive payments by cash, check, credit cards, vouchers, or automatic debits.
• Issue receipts, refunds, credits, or change due to customers.
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
• Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
• Calculate total payments received during a time period, and reconcile this with total sales.
• Compute and record totals transactions.

• Answer, screen and transfer inbound phone calls.
• Received and direct visitors and clients.
• General clerical duties including photocopying fax, scanning and sending emails.
• Maintain electronic and hard copy filing system.
• Retrieve documents from filing system.
• Handle request for information and data.
• Resolves administrative problems and inquiries from clients and other departments.
• Prepare written responses to routine inquiries.
• Prepare and modify documents including correspondence, reports, drafts, memos and emails.
• Schedule and coordinate meetings with the department.
• Communicate with customers, employees and other individuals to answer questions, disseminate or explain information, take orders and address complaints.
• Provide Telemarketing Jobs such as; follow up client status and additional orders.
• Doing product demonstration onsite.
• Compile, copy, sort, and file records of office activities, business transactions, customer profile, and other activities.
• Maintain office supply inventories.
• Coordinate maintenance of office equipment.
• Updating weekly sales report and weekly prospect clients.