Michelle Bernardo, Sales Administrator

Michelle Bernardo

Sales Administrator

Palma Holding

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat, Bachelor of Science major in Computer Science
Expérience
20 years, 6 Mois

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Expériences professionnelles

Total des années d'expérience :20 years, 6 Mois

Sales Administrator à Palma Holding
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis octobre 2011

• Responsible for providing administrative support in managing and tracking all Sales transactions for the sales team for smooth running of the day to day process of the sales operations.
• Process Online Land Department Contract Forms such as Form F, Sellers Form A, Buyers Form B, Agent to Agent Agreement on behalf of the sales team.
• Process sales files and ensure that all related documentations are completed for Sales Director signature.
• Preparing Sales Reports presentation (Quarterly, Monthly and Weekly) for the Management.
• Maintains updated database list for the sales team and ensure that all details are entered correctly.
• Liaise with Customer Service and Contract Department with regards to property resales NOC and Land Department permit request for advertising.
• Ensure that availability in Masterkey are correctly entered (Price, Images, Lease Expiry, Rent Amount, remarks with properly organized viewing keys for Sales Agents.
• Ensure that the Agents Listings for both Palma & Non-Palma listings are listed on the same day.
• Responsible for processing the transfer files in Masterkey.
• Daily refreshing of online local portals (Property Finder & Dubizzle).
• Responsible for entering the details of listing for any new international portals and ensure that all details entered are accurate.
• Provides support during launches and events of the projects.

Leasing Property Management Officer à Union Properties PJSC
  • Émirats Arabes Unis - Dubaï
  • septembre 2010 à août 2011

Early Termination.
• Preparing Weekly and Monthly Sales Report to be submitted to our Director.
• Receiving cheque payments for the new clients and preparing receipts using our CRM System.
• Updating our bounced cheques accordingly and issuing bounced cheque letters to our tenants.
• Preparing all the documents for endorsement which first approved by our Senior Property Manager and Manager in Leasing and to be endorse to our accounts department for ENBDP approval.
• Preparing all the Renewal Letters, End of Contract Letters, Early Termination Letters and Short Term Contract as requested by the tenants.

Senior Document Controller à Leigh & Orange Ltd.
  • Émirats Arabes Unis - Dubaï
  • octobre 2006 à août 2010

• Receiving documents and distribute as per the guidelines to the Senior Project Manager and ensure that the entire requests are action by the appropriate members of the project.
• Maintaining appointments diary, organize meetings, providing documents in our Hong Kong Head Quarters and follow-up on implementing the necessary actions.
• Prepare / Process all the necessary documents, reports, travel arrangements for the Management Business trip and keep them updated of the other activities during their overseas trip.
• Maintaining, upkeep and updating filing system to ensure easy information retrieval for Senior Project Manager and also other members of Supervision Team.
• Updating and preparing all incoming and outgoing files from Consultant and Sub-Consultant (Transmittals, Letters, Emails and Drawings).

General Administrator à Bovis Lend Lease International (Project Management)
  • Émirats Arabes Unis - Dubaï
  • septembre 2007 à août 2010

• Received, log, arranged coding of each documents and scan all the incoming documents from the Client, Consultants, Contractor and segregate the documents according to the project file list and distribute to the members of the team.
• Processed correspondence to the Clients / higher management as advised by the Director and Senior Project Manager with less supervision.
• Maintaining diary of appointments, organize meetings, providing documents for the Director and Sr. Project Manager before the meeting start.
• Preparing monthly report, transmittals using our InTouch Project Collaboration System (PCS).
• Assisting the Commercial Department in their reports (typing of contract documents, reports, variation, etc.).

Project Administrator à Khatib & Alami (consolidated engineering company)
  • Émirats Arabes Unis - Dubaï
  • septembre 2003 à août 2006

DU0415 Grading Works for Dubai Investment Park - Phase 3
P396FZ FZ South Infrastructure - Phase 2A
P396FZ FZ South Infrastructure - Phase 2B
P409TP Techno Park Earthworks
P448TP Techno Park Earthworks - Phase 2
P447AFZ FZ South Infrastructure - Phase 1
P377FZ Dubai Aid City


• Handles several projects of our Client JAFZA for 3 years with less supervision.
• Preparing of master data & reports, schedules of project, project reports, minutes of meeting, maintaining logs for correspondence (In & Out), drawing log, materials log, method statements, preparation of labour histogram, variation logs.
• Preparation and submission of Request for Inspection (RFI’s), drawings, correspondence log, transmittals and Land Department approval.
• Managing projects documentation including engineering/ technical reports, project registers, confidential documents, sort and distribute documents as per distribution matrix, maintaining hard and soft copies, preparing and updating weekly and monthly timesheets.
• Maintaining a support service to ensure the smooth running of all requests via the field staff including letters, agendas, minutes of meetings and maintaining all project file list according to the office filling system.
• Assisting the Commercial Department in their reports (typing of contract documents, reports, variation, etc.).

Éducation

Baccalauréat, Bachelor of Science major in Computer Science
  • à Systems Plus Computer College
  • mars 2003

Specialties & Skills

General Administration

Langues

Anglais
Expert

Formation et Diplômes

• License to Practice – CEMEA (Incident & Injury Free) (Formation)
Institut de formation:
Bovis Lend Lease
Date de la formation:
October 2007
• AUTOCAD (Formation)
Institut de formation:
Systems Plus Computer College
Date de la formation:
September 1999
Masterkey Advanced Training for System Administrators (Formation)
Institut de formation:
Masterkey Office
Date de la formation:
November 2014
• Basic Computer Trouble Shooting (Formation)
Institut de formation:
Systems Plus Computer College
Date de la formation:
September 1999
• Graphics Using C and Using Pascal (Formation)
Institut de formation:
Systems Plus Computer College
Date de la formation:
March 2000
• Certified Masterkey Agent (Real Estate Software) (Formation)
Institut de formation:
Masterkey Office
Date de la formation:
June 2015