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Midhun Padathil, Office Administrator / Data Entry / Customer Service

Midhun Padathil

Office Administrator / Data Entry / Customer Service·Zomato

United Arab Emirates

Bachelor's degree, BBA

Work experience

Total years of experience: 3 years, 8 months

Office Administrator / Data Entry / Customer Service

October 2022 - January 2025

Zomato

Bengaluru, India

October 2022 - January 2025

• Managed CRM systems to optimize data entry, ticket tracking, and real-time updates, significantly improving operational workflows.
• Provided outstanding customer support through email and chat, ensuring timely and professional interactions that fostered customer satisfaction.
• Performed high-volume data entry for customer information, orders, and service requests, demonstrating exceptional attention to detail.
• Conducted comprehensive data reviews to ensure accuracy, completeness, and consistency, enhancing overall data integrity.
• Organized and maintained office documentation and records, streamlining administrative processes and supporting team efficiency.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Warehouse Supervisor

June 2021 - November 2022

Nestle,

Kerala, India

June 2021 - November 2022

• Maintained inventory accuracy using SAP MM/WM through data entry, GRN processing and stock updates
• Reviewed, verified, and audited inventory data, ensuring FIFO/FEFO compliance and error reduction
• Coordinated inbound and outbound logistics with, improving efficiency and maintaining accurate records
• Created MIS reports, KPI dashboards, and Excel-based reports to support tracking, analysis, and decision-making
• Managed documentation, filing systems, and office administration tasks, ensuring data accuracy, compliance,
and process efficiency
Company industry:
FMCG

Education

Arni University

January 2024

January 2024

Bachelor's degree, BBA

India

View attachment

SLBS Marklance

January 2023

January 2023

Diploma, warehouose management

India

View attachment

Skills

ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DATA ENTRY
Intermediate
DATA ENTRY
Intermediate
DATA MANAGEMENT
Intermediate
DATA MANAGEMENT
Intermediate
ENTERPRISE RESOURCE PLANNING
Intermediate
ENTERPRISE RESOURCE PLANNING
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
OFFICE ADMINISTRATION
Intermediate
OFFICE ADMINISTRATION
Intermediate
WAREHOUSE MANAGEMENT
Intermediate
WAREHOUSE MANAGEMENT
Intermediate
WAREHOUSE OPERATIONS
Intermediate
WAREHOUSE OPERATIONS
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DATA ENTRY
Intermediate
DATA ENTRY
Intermediate
DATA MANAGEMENT
Intermediate
DATA MANAGEMENT
Intermediate
ENTERPRISE RESOURCE PLANNING
Intermediate
ENTERPRISE RESOURCE PLANNING
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
OFFICE ADMINISTRATION
Intermediate
OFFICE ADMINISTRATION
Intermediate
WAREHOUSE MANAGEMENT
Intermediate
WAREHOUSE MANAGEMENT
Intermediate
WAREHOUSE OPERATIONS
Intermediate
WAREHOUSE OPERATIONS
Intermediate
Sales
Expert
Sales
Expert
Marketing
Intermediate
Marketing
Intermediate
Microsoft Office
Expert
Microsoft Office
Expert
Administration
Expert
Administration
Expert
Accounting
Beginner
Accounting
Beginner
Customer Care
Expert
Customer Care
Expert
Management
Expert
Management
Expert
Call Center
Expert
Call Center
Expert

Languages

Malayalam
Native Speaker
English
Expert
Hindi
Expert
Kannada
Expert

Training and Certifications

Certifications
Warehouse Management IGNET
Business Spreadsheet Management using Advance Microsoft Excel
Warehouse Management IGNET
SLBS MARKLANCE PVT LTD
Mar 2024
Show credentials
Business Spreadsheet Management using Advance Microsoft Excel
Sinet Education
Feb 2026
Show credentials

Hobbies

  • Interest
    Data entry& data visualization