Mihindu Herath, KYC Process Advisory Lead

Mihindu Herath

KYC Process Advisory Lead

Hsbc Global Service Centre

Location
United Arab Emirates - Sharjah
Education
Diploma, Business Management
Experience
16 years, 1 Months

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Work Experience

Total years of experience :16 years, 1 Months

KYC Process Advisory Lead at Hsbc Global Service Centre
  • Sri Lanka - Colombo 6
  • My current job since August 2022

• Supporting CLM Operations Team in completing Existing to Bank (ETB) and New to Bank (NTB) CDD profiles in accordance with the Group Policy
• Supporting CLM Operations Analysts and Quality Function in producing timely, high quality CDD profiles and address quality issues
• Work closely with Production and QC Team managers to
implement latest policies, procedures and systems.
• Understand and comply with internal control standards
with no breaches of regulatory requirements.
• Supporting Production teams to implement changes to the Wholesale policies effectively.
• Design and deliver the necessary training for target audience
• Carry out impact assessment and provide necessary advice based on the changes imminent to be operationalized such that production teams are not surprised when the changes are
implemented.
• Partner with Wholesale Client Services (WCS) and Business Financial Crime Risk (BFCR) teams to complete CLM during onboarding and ongoing reviews.
• Adhere to all audit requirements including but not limited to Declaration of Secrecy / Data Protection Act / Health Safety and Security / Clear Desk Policy / Process Specific Audit requirements / Compliance Requirements, also by addressing any areas of concern in conjunction with line management and/or the appropriate department.
• Communicating effectively and leading discussions
regarding complex queries with Quality function,
Compliance, RMs/GRBs, BFCR or Wholesale Client Services contacts

Senior Quality Checker (QC) at Hsbc Global Service Centre
  • Sri Lanka - Colombo 6
  • September 2020 to August 2022

Mauritius KYC CLM

Section Coach / SME at Hsbc Global Service Centre
  • Sri Lanka - Colombo 6
  • May 2019 to September 2020

UK CDD KYC (NTB, ETB)

Senior KYC Analyst at Hsbc Global Service Centre
  • Sri Lanka - Colombo 6
  • May 2018 to May 2019

UK CDD KYC (NTB, ETB)

Customer Service Executive at Hsbc Global Service Centre
  • Sri Lanka - Colombo 6
  • February 2015 to May 2018

Negative News Screening HK

Junior Executive at Sampath Bank PLC
  • Sri Lanka - Colombo 6
  • May 2007 to January 2014

Branch Banking / Card Center Operations

Education

Diploma, Business Management
  • at PSB UNIVERSITY
  • April 2024

Yet to held the Graduation and to receive the certificate

Diploma, Business Administration
  • at ALISON (CPD CERTIFIED)
  • March 2024

Diploma in Business Administration

Specialties & Skills

Analytics
Due Diligence
Banking
Customer Service
Quality Control & Assurance
Customer Service
Anti-Money Laudering
Interpersonal Skills
Customer On-boarding
Operations Management
KYC Verification
Client Due Diligence (CDD)
Regulatory Requirements
Problem Solving
Computer Literacy
Analytical Skills
Compliance
Knowledge Sharing

Social Profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

English
Expert

Training and Certifications

Administrative Support (Certificate)
Date Attended:
February 2024
Operations Management (Certificate)
Date Attended:
January 2024
ISO 37001 - Anti-Bribery Management System (ABMS) (Certificate)
Date Attended:
March 2024
Global Islamic Finance and Banking (Certificate)
Date Attended:
March 2024
Combating Financial Crime (Certificate)
Date Attended:
February 2024
Successful Negotiation: Essential Strategies and Skills (Certificate)
Date Attended:
March 2024
Fundamentals of Marketing Strategy - (Certificate)
Date Attended:
February 2024
Regulatory Compliance (Certificate)
Date Attended:
February 2024

Hobbies

  • Listening To Music