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Mikaela Pelipada, Part Timer

Mikaela Pelipada

Part Timer·Freelancer

Qatar

High school or equivalent, Radiologic Technology

Work experience

Total years of experience: 3 years, 5 months

Part Timer

January 2025 - January 2026

Freelancer

Manila, Philippines Remote

January 2025 - January 2026

Detail-oriented Virtual Assistant specialized in providing high-level administrative support. Whether it's managing complex schedules, handling email communications, or maintaining digital files, I pride myself on being a reliable, proactive partner who ensures your daily operations run smoothly and efficiently

Company industry:
Media Production

Customer Service Representative

January 2024 - November 2024

Coforge BPS Philippines, Inc.

Las Pinas, Philippines

January 2024 - November 2024

High-energy communicator focused on providing a seamless and supportive customer experience. I pride myself on my ability to quickly learn product details, handle high-volume inquiries, and build lasting relationships through reliable and friendly service.

Company industry:
Sales Outsourcing

Associate Team Member

February 2022 - June 2023

IBEX Global Solution

Pasay, Philippines

February 2022 - June 2023

Dedicated and empathetic Customer Service Professional with a strong track record of resolving complex inquiries and improving client satisfaction. Skilled in active listening, conflict de-escalation, and maintaining a positive, professional demeanor in fast-paced environments.

Company industry:
Call Centers & Customer Care Outsourcing

Education

University of Perpetual Help System

February 2021

February 2021

High school or equivalent, Radiologic Technology

Philippines

La Consolacion College

March 2019

March 2019

High school or equivalent, Year 12 Senior High School

Philippines

Skills

ADAPTABILITY
Intermediate
ADAPTABILITY
Intermediate
ACTIVE LISTENING
Intermediate
ACTIVE LISTENING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
POSITIVITY
Intermediate
POSITIVITY
Intermediate
PRESENTATION SOFTWARE
Intermediate
PRESENTATION SOFTWARE
Intermediate
PROFESSIONALISM
Intermediate
PROFESSIONALISM
Intermediate
SOCIAL MEDIA MANAGEMENT
Intermediate
SOCIAL MEDIA MANAGEMENT
Intermediate
TRUSTWORTHINESS
Intermediate
TRUSTWORTHINESS
Intermediate

Languages

English
Expert